Troubleshooting

This page will provide answers and solutions to common questions and issues encountered when creating or managing academic-scheduling records in Paradigm.

We have documented the steps to resolve errors, issues, and questions that have occurred most frequently related to Scheduled Programs - Units - Assessments, and Sessions. If your questions, and the error code or message are not listed in this article, please raise a support request ticket that includes the details of your inquiry.

Browse errors or issues by topic:

Scheduled Assessments

Error: Cannot delete Scheduled Assessments as it still has associated result

Academic Scheduling Support Pages

Record Types

Do you want to know the available fields you can record in your Scheduled Program, Scheduled Units, Assessments and Sessions? Proceed to the Record Types section.

Workflows

Do you need help with some of the processes related to Academic Scheduling Management, e.g. adding a Scheduled Program, adding Scheduled Units, editing Session Enrolments, etc.? Proceed to the Workflows section.

FAQs

Do you have questions related to academic scheduling management? Check the FAQs section where we have collated some of the commonly asked questions on the Scheduled Programs - Units - Assessments, and Sessions.