# GPA | WAM Not Calculating

## Issue

When accessing the **Student** > **Course Enrolment** > **Course** screen, the GPA, Weighted GPA, and Weighted Average Mark fields are not displaying any values even if the student has completed Unit Enrolments with grades.

<figure><img src="/files/wbaMX0qSAK9RMnXMgbNG" alt=""><figcaption></figcaption></figure>

## Resolution

1. Ensure that the grade schema's Grade Points are properly configured, *see* [Grade Schema](/home/paradigm-knowledge-base/system-configuration/workflows/grade-schema.md).
2. If Grade Points are correctly configured in your grade schema, proceed to Step **3**. Otherwise,&#x20;
   1. Input the Grade Points accordingly in your grade schema.
   2. Save each Unit Enrolment with grades --  the GPA and WAM should be calculated.&#x20;
   3. If you have numerous students requiring GPA updates after configuring your grade schema, [raise a ticket](https://silverband.atlassian.net/servicedesk/customer/user/login?destination=portals).
3. Are you using the Import Wizard for entering the Unit Enrolment results?&#x20;
   * If **YES**, make sure to include the GPA, as only results entered directly into the system are assigned the GPA automatically according to your grade schema. For the Unit Results that are already imported, do either of the following:
     * You can import the results again, this time with the **GPA** column added.
     * If only a few students are affected, you can save each Unit Enrolment record to initiate a GPA calculation.
     * If a large number of students are involved, [raise a ticket](https://silverband.atlassian.net/servicedesk/customer/user/login?destination=portals) so we can perform a bulk recalculation of the GPA.
   * If **NO**, proceed to Step **4**.
4. Verify whether each Unit Enrolment record you wish to include in the GPA calculation displays a GPA equivalent.

<figure><img src="/files/TvZ8twKYO5mTiIGLKck6" alt=""><figcaption><p>Unit Enrolment Academic Outcomes section GPA field</p></figcaption></figure>

5. If the Unit Enrolments have the GPA equivalent showing and the **Student** > **Course Enrolment** > **Course** screen, the GPA, Weighted GPA, and Weighted Average Mark fields are still not calculating, [raise a ticket](https://silverband.atlassian.net/servicedesk/customer/user/login?destination=portals).


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