> For the complete documentation index, see [llms.txt](https://docs.silverband.com.au/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.silverband.com.au/home/paradigm-knowledge-base/invoicing-and-receipting/troubleshooting.md).

# Troubleshooting

This page will provide answers and solutions to common questions and issues encountered when invoicing and receipting in Paradigm.

We have documented the steps to resolve errors, issues, and questions that have occurred most frequently related to invoicing and receipting in Paradigm. If your questions, and the error code or message are not listed in this article, please raise a [support request ticket](https://silverband.atlassian.net/servicedesk/customer/user/login?destination=portals) that includes the details of your inquiry.

Browse errors or issues by topic:

<details>

<summary>Financial Fields</summary>

### Financial Fields Errors | Issues

* [Block students with outstanding fees](/home/paradigm-knowledge-base/invoicing-and-receipting/troubleshooting/block-students-with-outstanding-fees.md)
* [Cannot update the correct amount in one of the financial fields](/home/paradigm-knowledge-base/invoicing-and-receipting/troubleshooting/cannot-update-the-correct-amount-in-one-of-the-financial-fields.md)
* [Loan Status of "Accepted" instead of "Committed"](/home/paradigm-knowledge-base/invoicing-and-receipting/troubleshooting/loan-status-as-accepted-instead-of-committed.md)
* [Print statement of fees per semester](/home/paradigm-knowledge-base/invoicing-and-receipting/troubleshooting/print-statement-of-fees-per-semester.md)
* [Incorrect Funding Type Set as FEE-HELP instead of UPFRONT](/home/paradigm-knowledge-base/invoicing-and-receipting/troubleshooting/incorrect-funding-type-set-as-fee-help-instead-of-upfront.md)

</details>

<details>

<summary>Accounting Module</summary>

### Using the Accounting Module Errors | Issues

* [Invoicing Error: Could Not Create Invoice due to missing partyId](/home/paradigm-knowledge-base/invoicing-and-receipting/troubleshooting/invoicing-error-could-not-create-invoice-due-to-missing-partyid.md)
* [Delete Applied Payment to an Invoice](/home/paradigm-knowledge-base/invoicing-and-receipting/troubleshooting/delete-applied-payment-to-an-invoice.md)

</details>

## Invoicing and Receipting Related Support Pages

## Workflows

Do you need help with some of the processes related to invoicing and receipting? Proceed to the [**Workflows** ](/home/paradigm-knowledge-base/invoicing-and-receipting/workflows.md)section.

## Record Types

Do you want to know the fields related to invoicing and receipting in Paradigm? Proceed to the [**Record Types**](/home/paradigm-knowledge-base/invoicing-and-receipting/record-types.md) section.

## FAQs

Do you have questions related to invoicing and receipting? Check the [**FAQs** ](/home/paradigm-knowledge-base/invoicing-and-receipting/faqs.md)section where we have collated some of the commonly asked questions on invoicing and receipting.