> For the complete documentation index, see [llms.txt](https://docs.silverband.com.au/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.silverband.com.au/home/paradigm-knowledge-base/system-configuration/troubleshooting.md).

# Troubleshooting

This page will provide answers and solutions to common questions and issues encountered related to system configurations.

We have documented the steps to resolve errors, issues, and questions that have occurred most frequently related to system configurations. If your questions, and the error code or message are not listed in this article, please raise a [support request ticket](https://silverband.atlassian.net/servicedesk/customer/user/login?destination=portals) that includes the details of your inquiry.

Browse errors or issues by topic:

<details>

<summary>PRODA Account</summary>

### PRODA-Related Errors | Issues

* [Error: Your PRODA Device has become inactive. Please provide a new Activation Key](/home/paradigm-knowledge-base/system-configuration/troubleshooting/error-your-proda-device-has-become-inactive.-please-provide-a-new-activation-key.md)

</details>

<details>

<summary>SSO Login</summary>

### SSO Related Errors | Issues

* [SSO Login Error: Remote Login Failed User Not Found](/home/paradigm-knowledge-base/system-configuration/troubleshooting/sso-login-error-remote-login-failed-user-not-found.md)

</details>

## System-Related Support Pages

## Workflows

Do you need help with some of the processes related to system configurations? Proceed to the [**Workflows** ](/home/paradigm-knowledge-base/system-configuration/workflows.md)section.

## FAQs

Do you have questions related to system configurations? Check the [**FAQs** ](/home/paradigm-knowledge-base/system-configuration/faqs.md)section where we have collated some of the commonly asked questions on system configurations.