> For the complete documentation index, see [llms.txt](https://docs.silverband.com.au/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.silverband.com.au/home/paradigm-knowledge-base/student-welfare/workflows/student-request-kanban-board.md).

# Student Request Kanban Board

The Kanban Board is specifically structured to present [**Customer or Student Requests**](/home/paradigm-knowledge-base/student-welfare/workflows/manage-student-requests.md) in a manner that simplifies the prioritisation of your actions. When using the board, you have the option to apply three types of filters for viewing:

1. **Status:** Allows you to focus on requests with specific statuses.
2. **Customer Request Category:** Categorises requests based on their nature.
3. **Manager:** Enables you to identify requests assigned to particular managers, staff, or contacts.

<figure><img src="https://1246578764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FC21t2SaV2eKaLxvtR27D%2Fuploads%2FeFGUqQ3xauXOQ5fsV8dP%2Fimage.png?alt=media&amp;token=465b018f-4b5e-48d6-989e-4dbfb9e4ef1e" alt=""><figcaption></figcaption></figure>

To assist you in setting your priorities, please take note of the following legends:

* <mark style="color:red;">**RED**</mark> - Requests demanding immediate attention within two days.
* <mark style="color:orange;">**ORANGE**</mark> - Requests requiring action within a week.
* <mark style="color:yellow;">**YELLOW**</mark> - Requests with a deadline of two weeks.

<figure><img src="https://1246578764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FC21t2SaV2eKaLxvtR27D%2Fuploads%2FUteJYMXr1ShztzbEGLLh%2Fimage.png?alt=media&amp;token=8c856c9f-1179-4bbf-a63b-1a79935438e9" alt=""><figcaption></figcaption></figure>

## Workflow

1. Navigate to the **Dashboard** menu.
2. Go to the REQUEST LIST section and click the **KANBAN BOARD** button.

<figure><img src="https://1246578764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FC21t2SaV2eKaLxvtR27D%2Fuploads%2FcGMXtar1PLAmRpY5Ar5a%2Fimage.png?alt=media&amp;token=d9c92118-9c99-4ebf-9f10-2bbdeec6b704" alt=""><figcaption><p>clicking the <strong>KANBAN BOARD</strong> button to view the requests</p></figcaption></figure>

3. Filter your view accordingly.

<figure><img src="https://1246578764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FC21t2SaV2eKaLxvtR27D%2Fuploads%2FloziyEGNmETgqAJ9QTPK%2Fimage.png?alt=media&amp;token=30171d23-bdce-467c-84fb-a24bbcbc380d" alt=""><figcaption><p>sample Kanban Board display</p></figcaption></figure>