πRaise a ticket
This page will provide the details on how to raise a ticket via the Customer Portal link.
Last updated
This page will provide the details on how to raise a ticket via the Customer Portal link.
Last updated
Anything that requires us to investigate further or provide detailed instructions or troubleshooting steps, should be raised as a ticket. Follow the instructions on the workflow link below (If youβre not yet familiar with our ticketing system, else, click directly on our Customer Portal link).
Click the link below to log in to our Help Desk Portal:
https://silverband.atlassian.net/servicedesk/customer/portals
Once youβre logged in, click the Common Requests option and then Request Support. Refer to the screenshots below for the rest of the instructions.
SUCCESS:
The send button will send your request to us and a duplicate copy of the request will be sent to your designated email address.