Session 9: System Maintenance

This page will outline the topics included in the System Maintenance session.

Overview

Managing Paradigm is one of the most important responsibilities any user of the system would need to be aware of. Depending on your access or permission level, you have the option to make some changes to the system when necessary. By the end of this training session, you will be equipped with the knowledge and skills essential for doing some system maintenance in the future.

Learning outcomes

  • Describe and discuss all the possible editable fields in Paradigm as an administrator or other type of user with no administrator permission level, and manage to assess the larger implications of making the changes.

  • Demonstrate how to add time periods, and grade types in Paradigm.

  • Manage to add, edit, and delete code items, status items, form labels, and form fields in Paradigm, most importantly justify why and when the changes to be made are necessary.

  • Experiment with editing the side menus in Paradigm, when and how the menus are required to be visible or hidden to a group/s of users.

1. Code Items

Duration: 20 minutes

Complexity: Medium

Code Items are the values displayed in a drop-down menu you see in Paradigm User Interface – fields that would require you to choose from the list.

This section will give you an in-depth description of what a code type and code items are, how these two function in Paradigm, their relationship to other records, and the implications when code items are added or changed. At the end of this section, we will have an interactive demonstration of some of the code items that you can edit in Paradigm, and at the same time, give you the opportunity to try and do it yourself: search, add, edit, and hide code items.

Topics:

2. Status Items

Duration: 20 minutes

Complexity: Medium

Status Items are the statuses displayed in the drop-down status menus you see in Paradigm User Interface (e.g. Enrolment and Student/Person Record Statuses). These are categorised into types that reflect the full set of possible states a status field has been defined and assigned.

This section will give you an in-depth description of what a status type and status items are, how these two function in Paradigm, their relationship to other records, and the implications when status items are added or changed. At the end of this section, we will have an interactive demonstration on some of the status items that you can edit in Paradigm, and at the same time, give you the opportunity to try and do it yourself: search, add, edit, and hide status items.

Topics:

  • Status Type, Status Items

  • Status Item Fields

  • Default Sample Status Item Values for Student, Course Enrolment, and Unit Enrolment in Paradigm

3. Form Fields

Duration: 30 minutes

Complexity: Medium

Form fields are used to control what a user is able to see, edit, and use within the Paradigm user interface.

This section will give you details on the key terms and concepts related to fields, and the implications of changing any of them in the system. A demonstration of all the workflows related to this feature will be comprehensively shown at the end of this section: making a form field hidden, visible, editable, and read-only.

Topics:

4. Form Labels

Duration: 20 minutes

Complexity: Medium

Form Labels are the labels of the fields within the Forms in Paradigm which provide and tell the users what information is currently on the system and what information is still being required.

This section will explain in detail the key terms and concepts related to form labels and the implications of changing any of them in the system. A demonstration of all the workflows related to this feature will be comprehensively shown at the end of this section: ways of editing form labels.

Topics:

5. Grade Schema

Duration: 20 minutes

Complexity: Medium

Paradigm supports the use of concurrent grading systems to give providers flexibility on how academic outcomes are awarded to course enrolments, unit enrolments, and assessments.

This section will provide details on all the terms and concepts related to grade schema (grade types, fields, GPA, WAM, grades and enrolment status code, multiple grade schema, percentages, and grades), when and why you need to update a grade type and its implications to all your other records in Paradigm. At the end of this session, there will be an interactive demonstration on how to search, add, and edit an existing grade type which is open for live questions and discussions.

Topics:

  • Grade Types

  • Grade Type Fields

  • Grade Point Average (GPA)

  • Weighted Average Mark (WAM)

  • Grades and Enrolment Status Code

  • Multiple Grade Schema

  • Percentages and Grades

6. Time Periods

Duration: 20 minutes

Complexity: Medium

Paradigm records a variety of time periods which gives meaning to specific dates or date ranges in your business or institution.

This section will discuss all the time periods you need to create and maintain in Paradigm relevant to the type of offerings you have in your business or institution and provide in-depth descriptions of all the time periods available in the system that would meet your requirements. We will also advise you accordingly to all the implications involved in maintaining time periods. At the end of this session, you will be confident enough to add a new academic year, term, census date, and edit configuration periods in Paradigm.

Topics:

7. Menus Edit

Duration: 15 minutes

Complexity: Medium

Paradigm side menus are designed for all types of users of the system. However, you have the option to customise your menus depending on your permission level, and ease of access to menus by showing only menus you are using often.

This section will equip you with all the right reasons why and when you should edit the menus in Paradigm. At the end of this section, you will be given an opportunity to experiment with menu editing: setting their visibility to the right users.

Topics:

8. Review

Duration: 10 minutes

Complexity: Medium

After delivering the main topics, there will be some spare time for open discussion. You can ask any questions you have during the training. We will discuss and confirm a date and time for the next training session.

Topics:

  • Open discussion including Q&A

  • Confirm the schedule for the next training session

  • Outline outcomes of the next session

9. Extension

Duration: 90 minutes

The following tasks are recommended for users to complete at the conclusion of each training session to ensure that the content is understood and to establish familiarity with Paradigm terminology and its user interface.

Any records created during this section may be raised for review at the beginning of the next session to ensure that the data has been entered correctly, for example, meeting the relevant government reporting standard.

Tasks:

  • Add a Code Item

  • Search, Edit, and Hide a Code Item

  • Add a Status Item

  • Search, Edit, and Hide a Status Item

  • Add a New Grade Type

  • Search, and Edit a Grade Type

  • Make a Form Field hidden, visible, editable, and read-only

  • Edit Form Labels

  • Add new academic year, term, and census date

  • Edit configuration period

  • Make a side menu hidden from a group of users

Presentation Slides

The current version of our presentation slides may be downloaded here. Please check back regularly as we are continually updating our material as we accommodate feedback from our users.

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