❓Frequently Asked Questions (FAQs)

This page will direct you to the specific section in this Knowledge Base on where you can find answers to common questions and solutions to issues.

To search for your question, error or message press CMD + K (on Mac) or Ctrl + K (on Windows) to open the Search Window, or use the Search menu on the upper-right corner of the page. Refer to the demo video on how to search for error codes and messages.

navigating the FAQ page

Alternatively, select the group where your question or issue might fall under:

Programs and Units	Student Lifecycle
📘Curriculum Management ⏳Academic Scheduling 💲Tuition Fees	🟢 Online Applicant Portal 🔵 Student Portal 🧑‍🎓Student Enrolments 🗓️Taking Attendance 🔣Entering Results 💕Student Welfare 📩Sending Communications 🧾Invoicing and Receipting

Reporting	Compliance
📚Generating Reports	☑️TCSI Reporting

Settings and Configuration
🔄Importing Data ⚙️System Configuration 🏛️Providers and Contacts