❓Frequently Asked Questions (FAQs)
This page will direct you to the specific section in this Knowledge Base on where you can find answers to common questions and solutions to issues.
To search for your question, error or message press CMD + K (on Mac) or Ctrl + K (on Windows) to open the Search Window, or use the Search menu on the upper-right corner of the page. Refer to the demo video on how to search for error codes and messages.
Alternatively, select the group where your question or issue might fall under:
Programs and Units
Student Lifecycle
Reporting
Compliance
Settings and Configuration
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