# FAQs

{% hint style="info" %}
**NOTE**:

[Contact us](https://docs.silverband.com.au/home/v/training/how-to-get-support/support-options) if your questions or inquiries are not listed in this article.
{% endhint %}

<details>

<summary>A Unit Enrolment does not apply the Fee Rule set for the Course, what happen?</summary>

### Unit Enrolment Not Applying the Course Fee Rule Set

When Paradigm finds two or more fee rules with equal weighting, then it assigns the one with the higher fee amount, *see*[ How Fee Rules Work](https://docs.silverband.com.au/home/paradigm-knowledge-base/workflows/manage-fee-rules/add-a-fee-rule#how-fee-rules-work)

</details>

## Troubleshooting

Do you encounter error messages or issues while trying to manage your tuition fees? Proceed to the [**Troubleshooting** ](https://docs.silverband.com.au/home/paradigm-knowledge-base/tuition-fees/troubleshooting)section.