search

FAQs

This page will provide answers and solutions to common questions and issues encountered when doing the invoicing and receipting in Paradigm.

circle-info

NOTE:

If your questions or inquiries are not listed in this article, please raise a support request ticketarrow-up-right.

hashtag
Accounting Module

chevron-rightWhat to do when a tuition amount is incorrect?hashtag

Refer to the details of this page to answer this question: What to do when a tuition amount is incorrect?

chevron-rightHow to print invoices and payment receipts?hashtag

Refer to the instructions on this page: How to print invoices and payment receipts?

chevron-rightHow to email payment receipts with the Communication Module/Event?hashtag

Refer to the instructions on this page: How to email payment receipts with the Communication Module/Event?

chevron-rightWhy I can't find/add the Unit Enrolment(s) on the list of Items to be invoiced?hashtag

Refer to the details on this page: Why I can't find/add the Unit Enrolment(s) on the list of Items to be invoiced?

chevron-rightHow to Edit/Add/Delete Items to an Invoice [SENT or IN-PROCESS Status]?hashtag

Refer to the instructions on this page: How to Edit/Add/Delete Items to an Invoice [SENT or IN-PROCESS Status]?

chevron-rightHow to add non-tuition fee items in an invoice? e.g. late payment, library fine, etc.hashtag

hashtag
Add Non-Tuition Fee Items in an Invoice e.g late payment, library fine

Non-tuition fee items in the Accounting module can be added via the Accounting > Edit Products menu, see Add a New Product Item.

The default price for each item/product can also be added, see Update Product Default Price.

hashtag
Troubleshooting

Do you encounter error messages or issues while trying to do invoicing and receipting? Proceed to the Troubleshooting section.

PreviousInvoiceNextWhat to do when a tuition amount is incorrect?

Last updated