Troubleshooting

This page will provide answers and solutions to common questions and issues encountered related to TCSI reporting in Paradigm.

We have documented the steps to resolve errors, issues, and questions that have occurred most frequently related to TCSI Reporting in Paradigm. If your questions, and the error code or message are not listed in this article, please raise a support request ticket that includes the details of your inquiry.

Browse errors or issues by topic:

Real-Time TCSI-Related System Errors

System Message TCSI-Related Errors

• Paradigm Error - Cannot update Course Enrolment, as TCSI reportable unit enrolments are not reported

• Paradigm Error - 404: Not Found, resource does not exist

• Paradigm Error - NO RESPONSE

• Paradigm Error - Record too old for TCSI

• Paradigm Error - TCSI_2020_UNIT_ADMISSION_POST

• Paradigm Error - TCSI_2020_UNIT_ENROLMENT_POST

• Paradigm Error - TCSI_2020_STUDENT_POST/{student_destUid8}/citizenships

• Paradigm Error - TCSI_2020_UNIT_ENROLMENT_PATCH/{unitEnrolment_destUid16}

• Device Not Active

• TCSI Validation Error: Missing Basis of Admission

TCSI-Related Support Pages

Workflows

Do you need help with some of the processes related to TCSI Reporting? Proceed to the Workflows section.

FAQs

Do you have questions related to TCSI reporting? Check the FAQs section where we have collated some of the commonly asked questions on TCSI reporting.