Troubleshooting

This page will provide answers and solutions to common questions and issues encountered when entering results in Paradigm.

We have documented the steps to resolve errors, issues, and questions that have occurred most frequently related to entering results in Paradigm. If your questions, and the error code or message are not listed in this article, please raise a support request ticket that includes the details of your inquiry.

Browse errors or issues by topic:

GPA I WAM | Credit Points Calculations

• GPA | WAM Not Calculating

Student Portal Grades Display

Student Portal Grades

• Student Portal - Not showing numerical grades

Result-Related Support Pages

Workflows

Do you need help with some of the processes related to Student Results, e.g. adding Final Grades or Descriptions, Adding Assessment Results, etc.? Proceed to the Workflows section.

Record Types

Do you want to know some of the data table fields related to students' results? Proceed to the Record Types section.

FAQs

Do you have questions related to students' results/final grades/publishing grades, etc.? Check the FAQs section where we have collated some of the commonly asked questions on enrolments.