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Rapla Knowledge Base
Rapla Knowledge Base
  • Rapla
  • 📘Terminology
  • 🌟Get Started
    • Install the App
    • Navigate the Interface
      • Section 1: Side Menus
        • Select a Side Menu
        • Conflicts Menu
      • Section 2: Top Menu Bar
        • Switch Account View
        • Apply Filters
        • Edit Preferences
      • Section 3: Main Calendar View
        • Calendar Types
        • Customise the Calendar Space
    • Add New Users
    • Add New Resources
      • Facility
      • Staff
      • Equipment
    • Create Time Periods
  • 🗓️Create Events
    • Choose an Event Type
      • Paradigm Session
      • Generic Meeting
      • Generic Event
      • Student Booking
    • Repeat Events
    • Use Multiple Appointments
      • Delete Appointments
      • Convert to Single Events
    • Add Exception Dates
    • Allocate Resources
  • 🕚Example Events
    • Session Group and Class
    • Scenarios
      • ▫️Scenario 1
      • ▫️Scenario 2
      • ▫️Scenario 3
      • ▫️Scenario 4
      • ▫️Scenario 5
  • 🛑Resolve Conflicts
    • Identify Conflicts
    • Disable Conflict Checking
  • 🔀Synchronise with Paradigm
    • Prepare Scheduled Unit Records
    • Prepare Rapla Events
    • Trigger Import
    • Troubleshoot Import Errors
    • Validate Imported Data
    • Change Event
      • Impact: NONE Change (1)
      • Impact: NONE Change (2)
      • Impact: NONE Change (3)
      • Impact: NONE Change (4)
      • Impact: NONE Change (5)
      • Impact: LOW Change (1)
      • Impact: LOW Change (2)
      • Impact: LOW Change (3)
      • Impact: LOW Change (4)
      • Impact: LOW Change (5)
      • Impact: LOW Change (6)
      • Impact: LOW Change (7)
      • Impact: HIGH Change (1)
  • ⚙️Advanced Configuration
    • Publish HTML Calendar Views
    • Manage User Accounts
      • Change a User Permission Level
      • Archive Inactive User Accounts
    • Add New Resource or Event Type
    • Colour Code Resources
    • Change Events Name Format
    • Change Data Schema
      • Make Fields Visible
      • Hide Fields
      • Add New Fields
      • Change Field Options
  • ❓Support
    • Online Helpdesk
    • Silverband Slack workspace
    • Phone Numbers
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On this page
  • Overview
  • Workflow
  1. Get Started

Add New Users

This page will provide instructions on how to add a new user in Rapla.

PreviousCustomise the Calendar SpaceNextAdd New Resources

Last updated 2 years ago

Overview

Unless otherwise specified, by default, there are only two administration level users registered in your Rapla application: “admin” and “silverband”. However, as an administrator or as the nominated contact person in your business or institution, you have the option to add more new user accounts to Rapla, assign permission levels, and create login credentials. This knowledge article will guide you on how to create new user accounts in Rapla.

Workflow

NOTE:

The instructions below assume that you have already logged into Rapla as an administrator, or as the Nominated Contact Person or Paradigm Expert in your business or institution. If this is not the case yet, refer to the page section first.

1, 2, 3 Choose the Users menu from the configuration tree options on the side. Right-click anywhere on the Users section (the areas where there are usernames and the main User menu, otherwise it won’t give you the add new option) and select New > User.

4. After selecting New > User, a pop-up form will appear for you to enter the new user details. Enter the following information:

Field Names
Description

Username

this will serve as the user’s username when you asked them to install and login to Rapla

Name

the name of the user that you want to add

Email

their email address

6. Click the Save button.

7. After saving the newly created user, their username will now appear under the Users configuration tree. If you want to assign them a password every time they will log in to Paradigm, right-click on the username and select Change Password.

8, 9 Enter the password of the new user, verify, and click the Change button.

SUCCESS:

With the newly created user account record, you can now ask them to download and install Rapla with the login credentials that you just created.

5. Set the administrator privilege of the new user. Select Yes if you want them to have the administrator privilege, select NO otherwise (see for more details on what each permission can and cannot do in Rapla).

🌟
Manage User Accounts
Install the App