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Rapla Knowledge Base
Rapla Knowledge Base
  • Rapla
  • 📘Terminology
  • 🌟Get Started
    • Install the App
    • Navigate the Interface
      • Section 1: Side Menus
        • Select a Side Menu
        • Conflicts Menu
      • Section 2: Top Menu Bar
        • Switch Account View
        • Apply Filters
        • Edit Preferences
      • Section 3: Main Calendar View
        • Calendar Types
        • Customise the Calendar Space
    • Add New Users
    • Add New Resources
      • Facility
      • Staff
      • Equipment
    • Create Time Periods
  • 🗓️Create Events
    • Choose an Event Type
      • Paradigm Session
      • Generic Meeting
      • Generic Event
      • Student Booking
    • Repeat Events
    • Use Multiple Appointments
      • Delete Appointments
      • Convert to Single Events
    • Add Exception Dates
    • Allocate Resources
  • 🕚Example Events
    • Session Group and Class
    • Scenarios
      • ▫️Scenario 1
      • ▫️Scenario 2
      • ▫️Scenario 3
      • ▫️Scenario 4
      • ▫️Scenario 5
  • 🛑Resolve Conflicts
    • Identify Conflicts
    • Disable Conflict Checking
  • 🔀Synchronise with Paradigm
    • Prepare Scheduled Unit Records
    • Prepare Rapla Events
    • Trigger Import
    • Troubleshoot Import Errors
    • Validate Imported Data
    • Change Event
      • Impact: NONE Change (1)
      • Impact: NONE Change (2)
      • Impact: NONE Change (3)
      • Impact: NONE Change (4)
      • Impact: NONE Change (5)
      • Impact: LOW Change (1)
      • Impact: LOW Change (2)
      • Impact: LOW Change (3)
      • Impact: LOW Change (4)
      • Impact: LOW Change (5)
      • Impact: LOW Change (6)
      • Impact: LOW Change (7)
      • Impact: HIGH Change (1)
  • ⚙️Advanced Configuration
    • Publish HTML Calendar Views
    • Manage User Accounts
      • Change a User Permission Level
      • Archive Inactive User Accounts
    • Add New Resource or Event Type
    • Colour Code Resources
    • Change Events Name Format
    • Change Data Schema
      • Make Fields Visible
      • Hide Fields
      • Add New Fields
      • Change Field Options
  • ❓Support
    • Online Helpdesk
    • Silverband Slack workspace
    • Phone Numbers
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On this page
  • Overview
  • Workflow
  1. Resolve Conflicts

Identify Conflicts

This page will help you resolve conflicts in the allocated resources in Rapla by learning how to identify them under the Conflicts menu.

PreviousScenario 5NextDisable Conflict Checking

Last updated 2 years ago

Overview

The basics of the Conflicts menu can be found . The conflicts are categorised by each resource where the conflict happens. Depending on how your Rapla is configured and the type of resources you have in your business or institution, conflicts are grouped into Facility, Equipment, and Staff. Note that the specific category folder will only appear if there is a conflict that will be detected in that particular type, if not, it won't appear in the Conflicts folder.

Workflow

INFO:

Click the event, the main calendar view will highlight that specific event that has the conflict.

3. Allocate the resources to the available resources from the left. Seeing a green mark on each allocated resource on the right assures you that the event is now free from resource conflict. Click the Save button once each resource on the right is marked as green.

4. Repeat this process for all the other resources with conflict.

1. To resolve the conflict, click the sign beside the Conflicts folder to expand, and expand the resource type that you want to resolve. A list of all the specific resources in conflict will be shown. If you will expand each resource, you will see further all the events that are causing the conflict.

If there are two or more events created that result in a conflict of the resource, it will give you the number of events affected. Clicking the sign will give you the details of all the events.

2. Right-click on the highlighted event, and click Edit. This will open the edit window of the event. Go to the Allocations section and edit the necessary resource that's causing the conflict, see .

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Allocate Resources
here