Error: Cannot unlock the Course Enrolment record

This error occurs when trying to edit a Student Course Enrolment record.

Resolution

The system thinks that the record is no longer loaded, reload the Course Enrolment and try again. To keep editing a Student Course Enrolment record, the record has to be loaded in the system, see Load a Course Enrolment record.

To check if there is a Course Enrolment loaded in the system, you can use the Show Classic Record Loaded menu on the upper right-hand corner of the screen.

enabling the Show Classic Record Loaded menu to check the currently loaded Student details

Alternatively, you can check above the Dashboard menu.

checking the currently loaded Student and Course Enrolment record

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