> For the complete documentation index, see [llms.txt](https://docs.silverband.com.au/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.silverband.com.au/home/paradigm-knowledge-base/student-enrolments/troubleshooting/cannot-credit-transfer-a-unit-from-one-course-to-another.md).

# Cannot Credit Transfer a Unit from One Course to Another

### Issue

Cannot Credit Transfer a Unit from One Course **A** to Another Course **B** - A Unit Enrolment record in Course **B** with a **TCSI Deleted** status or any other non-TCSI reportable statuses already exists

### Resolution

A credit transfer will not be successful if the system detects a duplicate Unit Enrolment on the Course where you want to apply the credit. 

Refer to the following steps on how to resolve this issue and do the transfer credit successfully:

1. Edit the Unit Enrolment record with the **TCSI Deleted** status/or any other statuses, e.g. Withdrawn, etc., and change the Enrolment Status to **Transfer Credit**/**Exempt** (depends on your Enrolment Status naming convention)
2. Edit the Academic Outcomes accordingly - copy the Academic Outcomes of the Unit Enrolment from the previous/other Course
3. Save the Unit Enrolment record
4. After saving the record, for TCSI-reporting Provider, the record will return an **INVALID** status. To clear it, just click the **CLEAR TCSI STATUS** button. Doing this will clear the **INVALID** status from the record and will show the record in Paradigm as non-TCSI reportable.
5. As this is a transfer credit unit, for compliance - we would also recommend that you fill out the RELATED PRIOR CREDIT section below the record. Click the pencil icon and enter the required fields accordingly.