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Paradigm Knowledge Base
Paradigm Knowledge Base
  • Paradigm Knowledge Base
  • 🌠Getting Started
    • 🚒Onboarding
    • πŸ”€Terminology
    • πŸ“ŠParadigm Data Model
    • πŸ•ΈοΈParadigm User Interface
      • Login Page
      • Dashboard
      • Student
        • Search
        • Search Course
        • Summary
        • Student Details
        • Course Enrolment
      • Courses
      • Units
      • Providers
      • Contacts
      • Reports
      • System
      • TCSI Reporting
      • Accounting
    • 🎞️Video Library
    • πŸ“žSupport Options
    • ❓Frequently Asked Questions (FAQs)
  • πŸ“˜Curriculum Management
    • Workflows
      • Manage Base Courses
        • Search a Base Course record
        • Add a Base Course
        • Add a Campus File to a Base Course record
        • Add Attachments to Course records
        • Edit a Base Course record
        • Edit the Course Loan Fee Percentage
        • Archive a Base Course Record
        • Delete a Base Course record
        • Copy Course Details to a New Course
        • Duplicate Base Course records
        • Edit Base Course Field Labels
        • Hide Base Course Fields
        • Quality Assurance Checklist
      • Manage Base Units
        • Search a Base Unit record
        • Add Base Units
        • Add Attachments to Base Units
        • Edit a Base Unit
        • Archive a Base Unit Record
        • Delete a Base Unit record
      • Manage Assessments in Base Units
        • Add Base Assessments to Base Units
        • Edit Base Assessments
        • Delete Base Assessments
      • Manage Course Outlines
        • Introduction to Course Outline
          • Course Outline Basics
          • Constraint Types
          • Customise the Course Plan Interface
          • Grid Positioning
          • Course Plan Rules
        • Build the Course Outline
          • Step 1 - Outline the Course Structure, Rules, and Requirements
          • Step 2 - Add the Units that make up the Course as Core or Elective
          • Step 3 - Add the Constraints between Units to follow Course Progression
          • Step 4 - Open the Course Plan for Enrolment
        • Advanced Course Outline
          • Copy Outline Rules between Base Courses
          • Major and Minor Constraint Types
          • Credit Points Enrollable
          • Substitute Units
          • Cross Course Prerequisite Units
          • Multiple Campuses: Manage Scheduled Units in Course Plan
    • Record Types
      • Base Course
      • Base Units
      • Base Assessments
    • FAQs
    • Troubleshooting
      • Error: Specified Course ID cannot start with a digit
      • Error: Could not add unit information (write failure)
      • Error: Unit is set to Read-Only
  • ⏳Academic Scheduling
    • Workflows
      • Manage Scheduled Programs
        • Search a Scheduled Program
        • Add a Scheduled Program
        • Link Scheduled Units to a Scheduled Program
        • Edit a Scheduled Program
      • Manage Scheduled Units
        • Search a Scheduled Unit
        • Show Scheduled Units of a Base Unit
        • Add a Scheduled Unit
        • Associate a Contact to Scheduled Units
        • Add Attachments to a Scheduled Unit
        • Edit a Scheduled Unit
        • Delete a Scheduled Unit
        • Reschedule Units in Bulk
        • View Related Unit Enrolments of a Scheduled Unit
        • Add Related Unit Enrolments of a Scheduled Unit to a Bulk List
        • Add a Unit of Competency to a Scheduled Unit
        • Change a Scheduled Unit to Flexible Learning
        • Create an Unspecified Credit Unit
      • Manage Sessions
        • Add Sessions
        • Edit Sessions
        • Delete Sessions
      • Manage Scheduled Assessments
        • Add Assessments to Scheduled Units
        • Edit Assessments in Scheduled Units
        • Delete Assessments in Scheduled Units
    • Record Types
      • Scheduled Programs
      • Scheduled Units
      • Scheduled Sessions
      • Scheduled Assessments
    • FAQs
    • Troubleshooting
      • Error: Cannot delete Scheduled Assessments as it still has associated results
  • πŸ’²Tuition Fees
    • Workflows
      • Manage Fee Rules
        • Introduction: Fee Rules
        • Search for a Fee Rule
        • Add a Fee Rule
        • Edit a Fee Rule
        • Archive a Fee Rule
      • Manage Course Fees
        • Add a Course Fee Unit Type
        • Create a Course Fee Plan
        • Add Additional Fees to a Course Fee Plan
        • Add Course Fees to a Course Enrolment Record
        • Add Course Fees to Course Enrolments in Bulk
        • Add OSHC | OTHER FEE Unit Type
        • Add OSHC to a Course Enrolment Record
        • Edit Course Fees
      • Manage Fees on Scheduled Units
        • Manually Add a Fee Per Scheduled Unit
        • Add the same Fee to Selected Scheduled Units
        • Add the same Invoice Fee Code to Selected Scheduled Units
        • Add Fees for Individual Courses to a Scheduled Unit
        • Add the same Fee for Multiple Courses to a Scheduled Unit
        • Add a Scheduled Unit Fee by Program Level
        • Edit the Associated Fees to a Scheduled Unit
        • Delete Associated Fees on Selected Scheduled Units
      • Funding Types and Scholarships
        • Funding Types
        • Subsidies and Scholarships
    • Record Types
      • Fee Rules
      • Scheduled Fees
    • FAQs
    • Troubleshooting
      • Issue: Fees are missing/showing 0.00 when printing Statement of Fees
  • πŸ§‘β€πŸŽ“Student Enrolments
    • 🟒Online Applicant Portal
      • Configuring the Applicant Portal
        • Preparing the Base Course
        • Creating Scheduled Programs
        • Opening and Closing the Portal
        • Customising Email Templates
          • Customise Email Templates for the Applicant Portal
          • Email 1: Applicant User Creation
          • Email 2: Application Submitted
          • Email 3: Course Enrolment Offer Notification
          • Email 4: Course Enrolment Offer Accepted
          • Email 5: Course Enrolment Offer Rejected
        • Customising the Application Form
          • Customising the Application Form on a Per-Screen Basis
          • Page 1: Registration
          • Page 2: Successful Registration
          • Data Resource 1: Applicant User Creation Email
          • Applicant Portal Main Page
          • Page 3: Applicant Details and Addresses
          • Page 4: Applicant Course Details
          • Page 5: Application Questions and Marketing Page
          • Page 6: File Attachments and Agreement Page
          • Page 7: Application Completed Page
          • Data Resource 2: Application Submitted Email
          • Data Resource 3: Course Offer Email
          • Applicant Accept or Reject an Offer Page
        • [Optional] Scheduling Interviews
        • Select Course Offerings Across Multiple Campuses
        • Single Subject Courses [Non-TCSI Reportable] Offering
      • Using the Applicant Portal
        • Step 1 - Register Details
        • Step 2 - Apply to Study
          • Withdraw from an Application to a Course
        • Step 3 - Assessing Applications
          • Application Review Request
          • View the Application Summary
        • Step 4 - Accepting or Deferring an Offer
        • Step 5 - Confirm and Update Details
        • Step 6 - [Optional] Unit Selection
        • Step 7 - [Optional] Online Payment of Fees
      • FAQs
        • How do I customise the items on the Online Applicant File Attachments page for each Course?
        • Is there a way for me to edit the applicant's application details?
        • Why is my Course not showing in the dropdown list?
        • Why are some forms or sections missing after I select a Course?
        • How do I extend or expire the dates of a Scheduled Course?
        • How do I open or close a single Scheduled Course?
        • Can I allow applicants to select interview sessions without being charged?
    • πŸ”΅Student Portal
      • Student Portal Menus
        • Student Portal: Summary
        • Student Portal: Course
        • Student Portal: Units
        • Student Portal: Assessments
        • Student Portal: Course Plan
        • Student Portal: Sessions
        • Student Portal: View Timetable
        • Student Portal: Make Payment
        • Student Portal: Work Experience
        • Student Edit Contact Information
        • Student TCSI Confirm Details
        • Student Requests
      • Configuring the Student Portal
        • Access to the Student Portal
        • Customise the Student Side Menus
        • Allow Students to Enrol via the Course Plan
    • βšͺAgent Portal
      • Add an Agent Record
      • Add a Login Credential for the Agent
      • Agent Portal Main Page
      • Apply for a Course as an Authorised Agent
      • Upload a File to an Application as an Authorised Agent
    • Workflows
      • Manage Student Records
        • Search a Student record
        • Search Students by Course
        • Unload a Student Record
        • Add a Student record
        • Add Student Contact Info
        • Add Student Photos
        • Add CoE to a Student record
        • Student Login
        • Students Login Options: Randomised or Token-Based Password
        • Verify USI
        • Student eCAF
        • Bulk eCAF Edit
        • Generate a Bulk List of Student Records
        • Create a Bulk List via the Student Search menu
        • Create a Bulk List via the Search Course menu
        • Upload a Bulk List of Students
        • Edit Student Details
        • Delete a Student Record
        • Bulk Edit Student Personal Details
        • Update Students' Status in Bulk
        • Update Students' Citizenship in Bulk
        • Student View Timetable
        • Student TCSI Edit
        • Print a Student Card
        • Create an Applicant Account for Existing Students
      • Manage Course Enrolments
        • Load a Course Enrolment record
        • Enrol Students in Courses or Scheduled Programs
          • Enrol a Student in a Course via the Quick Add Student Course section
          • Enrol a Student in a Course via the Add Student Course Enrolments section
          • Enrol a Student in a Scheduled Program with Units
        • Enrol a Bulk List of Students in a Scheduled Program
        • Edit a Course Enrolment record
        • Attach a File in a Course Enrolment Record
        • Edit Course Enrolments in Bulk
        • Transfer Course Enrolments [the same student]
        • Transfer Course Enrolments [to a different Student record]
        • Transfer of Credits Between Course Enrolments
        • Report an Early Exit Award via the Graduation Screen
        • Mark a Course as Completed
        • Add a Scholarship Application Details
        • Create a Scholarship Assessment Information
        • Add Agents on Course Enrolment Record
        • Grant Credit Points to a Course Enrolment without Unit Enrolments
        • Set Transcript Number in Bulk
        • Print the Student Transcript
        • Edit Graduation Details
        • Bulk Edit Graduation Details
        • Course Enrolment: Student TCSI Edit
        • Student Audition
        • Application
        • Record a Quality Assurance or Assessment
        • Make a Course Offer
      • Manage Unit Enrolments
        • Enrol Students in Scheduled Units
        • Enrol via Course Plan
        • Enrol via Bulk Course Edit Screen
        • Recognition of Prior Learning (RPL) and Credit Exemptions
        • Enrol a Student in a Scheduled Program with Linked Units
        • Submit a Prior Credit Packet for a Credited Unit Enrolment Record
        • Withdraw Unit Enrolments Pre-Census
        • Withdraw Unit Enrolments Post-Census
        • Reporting Remissions [E446]
        • Edit a Unit Enrolment record
        • Bulk Edit Unit Enrolment Records
        • Delete Unit Enrolment records in Paradigm and TCSI
        • Delete Unit Enrolment records in TCSI but Retain records in Paradigm
        • Bulk Delete Unit Enrolments in TCSI by Scheduled Unit
        • Unlock and Resubmit Unit Enrolment records to TCSI
        • Update Unit Enrolment Status [E355]
      • Manage Session Enrolments
        • Bulk Session Enrol
        • Edit Session Enrolments as an Admin
        • Edit Session Enrolments as a Student
    • Record Types
      • Student Record
      • Course Enrolment Record
      • Unit Enrolment Record
      • Scholarship Record
    • FAQs
    • Troubleshooting
      • eCAF [401] Error: Incorrect Login ID or Password
      • eCAF ERROR 500 - [403] Error connecting to the API
      • Error: Could not find Person entity...is still referenced from table"communication_event"
      • Units are showing as Enrolled in the Course Plan but no Unit Enrolment records
      • Students can still enrol in the Course Plan: How to Close the Course Plan for Enrolment
      • Error: No eCAF enrolment found for this student
      • Cannot Credit Transfer a Unit from One Course to Another
      • Merge duplicate student records
      • Error: Session selection is required for one of the selected units
      • Error: Could not enrol the student into the unit - no fee available
      • Completed Units showing still showing as Enrolled in the Student's Course Plan
      • Missing units or not showing as enrollable in the Course Plan
      • An ONLINE session is not showing/missing in the Course Plan after I click the ENROL button
      • Error: Sum of Enrolled Credit Points could not be returned
      • Error: Cannot calculate the Credit Points Earned for the Course Enrolment
      • Error: Cannot calculate the total GPA for the Course Enrolment
      • Error: Cannot unlock the Course Enrolment record
      • Error: Cannot enrol student unit, student already enrolled in the unit.
      • Error: Could not enrol student into unit. TCSI reportable unit missing details. Check the following
      • Error: Could not enrol student into unit. The EFTSL value is not valid for reporting via TCSI.
      • Error: Could not enrol student into unit. The scheduled unit field Mode of Delivery is not valid for
      • Error: Cannot delete Unit Enrolment from TCSI, No TCSI UID.
      • Error: Could not enrol student into unit no DEST Loan Fee available for this enrolment(enrolment
      • Error: Could not enrol student into unit Course Enrolment does have start and end dates.
      • Error: Could not delete student from sessions
      • TFN in Paradigm not pushing to TCSI
      • eCAF Error: There is already an eCAF for this student identification number.
      • Error: USI credentials expired, please supply updated credentials
  • πŸ—“οΈTaking Attendance
    • Workflows
      • Record Session Attendances
      • Record Attendance as Tutor or Staff
      • View Attendance Summary
    • Record Types
    • FAQs
    • Troubleshooting
      • Issue: Student Names are missing from the Class List
  • πŸ”£Entering Results
    • Workflows
      • Manage Results per Unit Enrolment
        • Record a Final Grade to a Unit Enrolment
        • Schedule a Unit Enrolment Grade Release Date
        • Publish a Unit Enrolment Final Grade
        • Edit a Unit Enrolment Published Grade
        • Certify a Unit Enrolment Grade
      • Manage Results per Student Course Enrolment
        • Record Grade Descriptions to Units linked to a Student's Course Enrolment
        • Record Final Grades for Enrolled Units for a Specific Grade Description
        • Schedule a Grade Release Date for a Student's Unit Enrolments
        • Publish Selected Student Unit Enrolments to a Specific Grade Description
      • Manage Results per Class - Students Enrolled in a Scheduled Unit
        • Record Final Grades of Students Enrolled in a Scheduled Unit
        • Schedule a Grade Release Date for Students Enrolled in a Scheduled Unit
        • Publish Final Grades of Students Enrolled in a Scheduled Unit
        • Certify Unit Enrolment Grades Enrolled in a Scheduled Unit
      • Manage Results if Using Assessments
        • Record Assessment Results per Unit Enrolment
        • Record Assessment Results per Class - Students Enrolled in a Scheduled Unit
        • Calculate Final Grades from Assessments
        • Recalculate Final Grades from Assessments
      • Manage Course Progression Status
        • Set the Course Progression Status
        • Set the Course Enrolment Progression Level
      • Add Tutors and Markers to Unit Enrolments
    • Record Types
      • Academic Summary
      • Assessment Results
    • FAQs
    • Troubleshooting
      • Student Portal - Not showing numerical grades
      • GPA | WAM Not Calculating
  • πŸ’•Student Welfare
    • Workflows
      • Student Review
      • Advisor Reports
      • Course Examiners
      • Student Notes
      • Student Files
      • Student Placements
      • Assessment Extensions
      • Manage Student Requests
      • Student Requests View Locations
      • Student Request Kanban Board
      • Leave of Absence
    • Record Types
      • Student Review Fields
      • Advisor Reports Fields
      • Course Examiners Fields
      • Student Notes Fields
      • Student File Attachment Fields
      • Student Placements Fields
      • Assessment Extensions Fields
    • FAQs
    • Troubleshooting
      • Issue: When uploading Student Files - nothing happens
  • πŸ“©Sending Communications
    • Workflows
      • Manage Sending Email and SMS Communications
        • Send Individual Communication without Attachment
        • Send Individual Communication with Attachment
        • Send Bulk Communications without Attachment
        • Send Bulk Communications with Attachment
        • Add New Communication Sender
        • Resend Bulk Communications
        • Attach the Same Local Files to Multiple Communication Events
        • Send Text Message (SMS) Communications
        • Sending Communications using the CC and BCC Recipients
      • Manage Email Templates
        • Search for an Email Template
        • Create a New Email Template
        • Edit an Email Template
      • Letters in Paradigm
    • Record Types
      • Sending an Email Required Fields
    • FAQs
    • Troubleshooting
      • Sending Email Error: Could not send email, sender email address not found
      • Issue: Reports/Documents in the Communication Events are not Attaching
      • Error: "Failed to send email attachment" when sending SMS in bulk
  • 🧾Invoicing and Receipting
    • Workflows
      • Unit Enrolment Accounting Section
        • Per Unit Enrolment Record
          • Record Payment to a Unit Enrolment
          • Update the Funding Type of a Unit Enrolment
          • Add Subsidies or Scholarships to a Unit Enrolment
          • Add a Full Scholarship Payment to a Unit Enrolment
          • Record a Payment Deferring to FEE-HELP the Entire Tuition Amount
          • Record a Part Payment for FEE-HELP Deferring Unit Enrolment
          • Record a Payment to a Unit Enrolment for an UPFRONT Paying Student
          • Edit the Unit Enrolment Fee
          • Edit Unit Enrolments Financial Information - All at Once
        • Select Action to Perform on Selected Unit Enrolments
          • Convert Selected Unit Enrolments to FEE-HELP
          • Update the Student Status Code [E490] on Selected Unit Enrolments
          • Convert Selected Unit Enrolments to UPFRONT
          • Apply a Subsidy Amount to Selected Units
          • Convert Selected Unit Enrolments to Paid
          • Recalculate Commission Amount for Selected Unit Enrolments
          • Invoice Selected Unit Enrolments
      • Accounting Module
        • Accounting Menus
          • Summary
          • Payments
          • Invoices
          • Scholarship
          • Search Payments
          • Edit Products
        • Workflows
          • Raising Enrolment Invoice
          • Raising General Sales Invoice
          • Raising Enrolment Invoices in Bulk
          • Recording Payment
          • Paying Off Invoice
          • Invoice Adjustments
          • Issuing Credit Notes
          • Recording Customer Returns
          • Cancelling an Invoice
          • Re-Issue a Cancelled Enrolment Invoice
          • Cancel an Invoice in a SENT Status
          • Cancel or Delete an Invoice in an IN-PROCESS Status
          • Write Off an Invoice
          • Cancel an Invoice and keep Student in a credit cash position
          • Streamlining Bulk Invoicing: Adding Material Fees in Bulk as Invoice Items
          • Bulk Send Enrolment Invoices
      • Agents | OSHC Finances
        • Create an Invoice with Net Payment (Agent)
        • Create an Invoice with Gross Payment (Student)
        • Quick Payment Receipt Net Payment (From Agent)
        • Quick Payment Receipt Gross Payment (From Student)
        • Pay Agent Commissions Simple
        • Pay Agent Commissions Complex
        • Receipt/Refund/Return Agent Commission Payment
        • Record an Agent Payment directly on the Unit Enrolment Record
        • Create an OSHC Invoice
      • Create Requests for Finance
    • Record Types
      • Payment Item
      • Invoice
    • FAQs
      • What to do when a tuition amount is incorrect?
      • How to print invoices and payment receipts?
      • How to email payment receipts with the Communication Module/Event?
      • Why I can't find/add the Unit Enrolment(s) on the list of Items to be invoiced?
      • How to Edit/Add/Delete Items to an Invoice [SENT or IN-PROCESS Status]?
    • Troubleshooting
      • Incorrect Funding Type Set as FEE-HELP instead of UPFRONT
      • Invoicing Error: Could Not Create Invoice due to missing partyId
      • Block Students with Outstanding Fees
      • Cannot update the correct amount in one of the financial fields
      • Loan Status as "Accepted" instead of "Committed"
      • Print statement of fees per semester
      • Delete Applied Payment to an Invoice
  • πŸ“šGenerating Reports
    • Workflows
      • Build a Report
        • Step 1 - Select a Base Report
        • Step 2 - Add and Remove Fields
        • Step 3 - Rename and Reorder Fields
        • Step 4 - Add Filter Clauses
        • Step 5 - Save Report
        • Step 6 - Format Report
        • Step 7 - Produce Report
        • How to Display Your Report in the Dashboard Menu
      • Introduction to Report Builder
        • Base Reports
        • Basic Comparison Operators
        • Logical Operators AND | OR
        • Form Label | Appear on Form Section
        • Run a Saved Report Outside of Report Builder
        • Run a Saved Report Within Report Builder
        • Edit a Saved Report
      • Advanced Report Builder
        • Add API Parameters
        • Alternative Data Formats
        • Bulk List Creation in Report Builder
        • Complex Comparison Operators
        • External Excel Query via API (Office 365 and Other Supported Excel Versions)
        • Generic Report Query
        • Nested Operators Using the AND and OR Rule Set
        • Order By Clauses
        • Summarise Data
        • User-Defined Parameters
      • Reports and Letters
        • Operational Reports
          • List of Operational Reports
        • Letter Reports
          • List of Letter Reports
          • Hide Letter Reports
        • Government Reports
          • VSR/VSN Reports
          • QILT SES Reporting
        • Step-by-Step Guide to Generating Common Reports
          • Notification of Results
          • Send CANs
          • Print a Student AHEGS
          • Bulk Generate AHEGS and Transcript
          • Report: Unit Assessment Results
          • Generate Reports for Bulk List
    • FAQs
    • Troubleshooting
      • Results Summary Report Showing Duplicates on One Unit Code - repeated with different Time Periods
      • Issue: Column or Field missing when running a Save Report
  • πŸ”„Importing Data
    • Workflows
      • Import Wizard
        • Create a New Import Profile
          • Step 1 - Upload the Data Source File
          • Step 2 - Map the Source Data Fields to Paradigm Fields
          • Step 3 - Match the External Values to Paradigm Values
          • Step 4 - Match the Unique Identifier Fields for Existing Records Search
          • Step 5 - Save Import and Process Files
          • Examples
            • Import Students' Information
            • Import Students' Contact Information
            • Update Students' Visa Numbers and Expiry Dates
            • Add Students' Notes
            • Import Course Enrolments
            • Import Base Unit Records
            • Import Unit Enrolments Grades
        • Run an Existing Import Profile
          • Step 1 - Choose an Existing Import Profile
          • Step 2 - Check the Source Data and Paradigm Fields Mapping
          • Step 3 - Check the External and Paradigm Values Mapping
          • Step 4 - Run the Import Profile
      • Bulk Import by Record Type
        • Providers
        • Contacts
        • Academic Years
        • Academic Terms
        • Census Periods
        • Base Courses
        • Course Outline Unit Constraints
        • Base Units
        • Base Assessments
        • Scheduled Units
        • Scheduled Assessments
        • Students
        • Students Contact Information
        • Course Enrolments
        • Course Enrolments TCSI Sub-Packets
        • Unit Enrolments
        • Assessment Results
        • Unit Enrolment Final Grades
      • Bulk Upload Student Photos
    • FAQs
    • Troubleshooting
      • Error: Could not save record - Unit Enrolment
  • β˜‘οΈTCSI Reporting
    • Workflows
      • TCSI Validation Errors Troubleshooting Guide (per Student Record)
      • Get All Student TCSI Data
      • TCSI Early Exit Awards Packet
      • Commonwealth Supported Places (CSPs)
      • Bulk Push Records to TCSI
      • Citizenship Packet [E358]
      • Get TCSI Loan Balance
      • TCSI Notifications
    • TCSI Element Dictionary
      • TCSI Push Rules
      • TCSI for Higher Education Providers
      • TCSI for VET Student Loans
      • TCSI for PIR Providers
    • TCSI Validation Errors
      • TCSI Error Code - 10058
      • TCSI Error Code - 10070
      • TCSI Error Code - 10097
      • TCSI Error Code - 10098
      • TCSI Error Code - 10100
      • TCSI Error Code - 10125
      • TCSI Error Code - 10126
      • TCSI Error Code - 10136
      • TCSI Error Code - 10141
      • TCSI Error Code - 10151
      • TCSI Error Code - 10160
      • TCSI Error Code - 10166
      • TCSI Error Code - 10168
      • TCSI Error Code - 10176
      • TCSI Error Code - 10194
      • TCSI Error Code - 10203
      • TCSI Error Code - 10210
      • TCSI Error Code - 10264
      • TCSI Error Code - 10269
      • TCSI Error Code - 10285
      • TCSI Error Code - 10295
      • TCSI Error Code - 10301
      • TCSI Error Code - 10304
      • TCSI Error Code - 10305
      • TCSI Error Code - 10307
      • TCSI Error Code - 10314
      • TCSI Error Code - 10349
      • TCSI Error Code - 10352
      • TCSI Error Code - 10356
      • TCSI Error Code - 10364
      • TCSI Error Code - 10367
      • TCSI Error Code - 10387
      • TCSI Error Code - 10388
      • TCSI Error Code - 10404
      • TCSI Error Code - 10445
      • TCSI Error Code - 10447
      • TCSI Error Code - 10453
      • TCSI Error Code - 10463
      • TCSI Error Code - 10468
      • TCSI Error Code - 10477
      • TCSI Error Code - 10498
      • TCSI Error Code - 10516
      • TCSI Error Code - 10523
      • TCSI Error Code - 10524
      • TCSI Error Code - 10527
      • TCSI Error Code - 10528
      • TCSI Error Code - 10534
      • TCSI Error Code - 10535
      • TCSI Error Code - 10536
      • TCSI Error Code - 10540
      • TCSI Error Code - 10546
      • TCSI Error Code - 10552
      • TCSI Error Code - 10555
      • TCSI Error Code - 10557
      • TCSI Error Code - 10597
      • TCSI Error Code - 10605
      • TCSI Error Code - 10692
      • TCSI Error Code - 10828
      • TCSI Error Code - 10831
      • TCSI Error Code - 10847
      • TCSI Error Code - 10848
      • TCSI Error Code - 10867
      • TCSI Error Code - 10868
      • TCSI Error Code - 10978
      • TCSI Message: Student does not have a related TCSI reportable record
      • TCSI Message: Failed to Submit Student to TCSI
    • βœ…AVETMISS Reporting
      • AVETMISS Element Dictionary
      • National Reporting (NCVER)
        • NAT00010 - Training Organisation File
        • NAT00020 - Training Organisation Delivery Location file
        • NAT00030 - Program file
        • NAT00060 - Unit of Competency/Subject File
        • NAT00080 - Client File
        • NAT00090 - Disability File
        • NAT00100 - Prior Educational Achievement File
        • NAT00120 - Training Activity File
        • NAT00130 - Qualification Completed File
      • Victorian VET (SVTS)
        • VICVET NAT00010 - Training Organisation File
    • βœ”οΈPIR Reporting
      • PIR Course of Study Report
      • PIR Course Report
      • PIR Campus Report
      • PIR Course on Campus Report
      • PIR Students Report
      • PIR Course Admissions Report
      • PIR Unit Enrolments Report
      • PIR Deletions Non-University Report
      • TCSI PIR Reviewing Data
    • FAQs
      • How to report Cross-Institutional Studies where it won't result in a TCSI error
      • Can a Provider update the Credit Provider Code drop-down menu if a code is not found on the list?
    • Troubleshooting
      • TCSI Validation Error: Missing Basis of Admission
      • Paradigm Error - Cannot update Course Enrolment, as TCSI reportable unit enrolments are not reported
      • Paradigm Error - 404: Not Found, resource does not exist
      • Paradigm Error - NO RESPONSE
      • Paradigm Error - Record too old for TCSI
      • Paradigm Error - TCSI_2020_UNIT_ADMISSION_POST
      • Paradigm Error - TCSI_2020_UNIT_ENROLMENT_POST
      • Paradigm Error - TCSI_2020_STUDENT_POST/{student_destUid8}/citizenships
      • Paradigm Error - TCSI_2020_UNIT_ENROLMENT_PATCH/{unitEnrolment_destUid16}
      • Device Not Active
  • βš™οΈSystem Configuration
    • Workflows
      • Bulk Students Password Reset
      • Edit Customer Request Category
        • Student Requests: File Upload Configuration
        • Request for Finance Configuration
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On this page
  • Overview
  • What is Credit
  • Recognition of Prior Learning (RPL)
  • Paradigm Concepts
  • 1. Specified Credit
  • 2. Unspecified or Block credit
  • 3. Grouping Credit into Blocks
  • Government Reporting Implications
  • AVETMISS reporting for VET Providers
  • TCSI reporting for VET Providers
  • TCSI for Higher Education Providers
  • Workflows
  • (1) Processing RPL or Credit as a NEW Unit Enrolment
  • (2) Processing RPL or Credit with an existing Unit Enrolment
  • (3) Transfer Credit Internally: Selected Unit Enrolments from one Course to Another
  • (4) Check that the TCSI Course Prior Credit packet has been created
  • Video Tutorial
  1. Student Enrolments
  2. Workflows
  3. Manage Unit Enrolments

Recognition of Prior Learning (RPL) and Credit Exemptions

This page will provide you with instructions on how to enrol students in Scheduled Units as exempt or credits to recognise prior learning

Overview

Providers wishing to acknowledge a student’s skills and knowledge obtained through training, work, life experience, or formal study, may do so via a process known as the granting of Credit and/or the Recognition of Prior Learning (RPL).

What is Credit

When the provider gives a student a waiver for one or more of the normal requirements for completion of a course of study, such as not having to complete a particular unit of study. In this way, academic credit is awarded on the basis of evidence that the student has already undertaken learning that is deemed to be equivalent to the parts of the course of study for which credit has been granted.

Credit is interpreted broadly to include:

  • specified and unspecified credit

  • exemptions

  • advanced standing

  • credit transfers

  • opportunities for substitute learning

  • other similar outcomes.

Recognition of Prior Learning (RPL)

Defined in the Australian Qualifications Framework as a process through which eligibility for the award of credit is assessed, through the assessment of formal, informal, and non-formal learning.

Paradigm Concepts

There are two ways of recording Credit and Recognition of Prior Learning (RPL) in the form of unit enrolments within Paradigm:

  1. Specified credit

  2. Unspecified or Block credit

The key difference is that Specified Credit is when credit is awarded toward a specific unit included in the academic course plan. In contrast, unspecified credit reflects credit that broadly aligns with the learning outcomes of the course and means the student is required to take fewer units in total to successfully complete the course.

There are implications for higher education providers with regard to TCSI and the reporting of Credit and RPL to the government.

1. Specified Credit

Providers may choose to award RPL or Credit for units that are not currently offered in the current semester or term. There are advantages in separating these Unit Enrolments from the remainder of the student cohort for easier internal reporting, or for those providers that use the Scheduled Unit maximum enrolled participant field to enforce a limit on the number of enrollments in a specific unit delivery.

Specified credit for a unit not currently offered

Paradigm supports creating a single Scheduled Unit for the purposes of grouping students who receive RPL or Credit for a specific unit code. This means a single Scheduled Unit is used across multiple enrolment periods. This requires a single scheduled unit coded as follows:

  • Start Date and End Date = set to a wide date range capturing the accreditation dates of the base unit

  • HEIMS Census Date = leave unset

  • Fee Exempt Unit = YES - will set the unit fee to 0.00 for new unit enrolments

Specified Credit TCSI Reporting Considerations

Non-Vet Student Loan TCSI Providers are advised to carefully code their RPL and Credit scheduled units in a way that ensures the linked student unit enrolments are not reported to the government

2. Unspecified or Block credit

The most effective way of tracking block credit is as a single unit enrolment with a sum of credit set on the student unit enrolment record. This requires a single scheduled unit coded as follows:

  • Start Date and End Date = set to a wide date range capturing the accreditation dates of the base unit

  • HEIMS Census Date = leave unset

  • Flexible Learning = YES

  • Fee Exempt Unit = YES - will set the unit fee to 0.00 for new unit enrolments

By enabling flexible learning, the student unit enrolment will inherit the start date and expected end date of the course enrolment, rather than the dates defined against the scheduled unit. This is a convenient solution that avoids the need for creating multiple scheduled units for every academic term.

Unspecified or Block Credit TCSI Reporting Considerations

Non-Vet Student Loan TCSI Providers are advised to carefully code their RPL and Credit scheduled units in a way that ensures the linked student unit enrolments are not reported to the government

NOTE:

3. Grouping Credit into Blocks

The exemption to this would be for providers who wish to distinguish between blocks of credit, for example by discipline or academic area. In this scenario, providers will need to create multiple base units to reflect the grouping of credit blocks.

There are three fields on the base unit that are relevant:

  • Unit Category

  • Unit Focus

  • Unit Discipline

Government Reporting Implications

Before deciding on the appropriate Paradigm workflow it is important to understand the government reporting obligations surrounding the reporting of Credit and Recognition of Prior Learning (RPL).

AVETMISS reporting for VET Providers

  • Credit transfer is reported as a unit enrolment in the file NAT00120 with an outcome code of 60

  • Recognition of Prior Learning (RPL) is reported as a unit enrolment in the file NAT00120 with an outcome code of either 51, or 52

TCSI reporting for VET Providers

TCSI for Higher Education Providers

Both Credit and Recognition of Prior Learning (RPL) are tracked as unit enrolments in Paradigm but are reported via TCSI in the form of TCSI Course Prior Credit packets

Workflows

Choose from the workflows below on how you process your RPL depending on the current student enrolment records:

NOTE:

The below-recommended values are specific to your business or institution's requirements, naming convention, and processes.

(1) Processing RPL or Credit as a NEW Unit Enrolment

This workflow applies when the student you want to credit has not yet enrolled in the units you want to credit but is already enrolled in the course where the units to be credited belong.

  1. After loading the record, choose the Student > Course Enrolment > Units menus on the side.

  2. Once the Units page has been loaded, scroll down to the bottom of the page and look for the ADD UNITS VIA SCHEDULED UNIT SEARCH section. Enter search criteria that match the credit units and click the SEARCH SCHEDULED UNIT button.

  1. Click on either the Add Unit icon (plus icon - if only one unit is required) or the checkboxes next to the required credit units. Select the checkbox header if you want to select ALL Scheduled Units in the result.

After checking the credit units that you intend the student to be enrolled in, click the ENROL SELECTED SCHEDULED UNITS AS EXEMPT.

  1. After enrolling the student to the unit(s) as exempt, you can now see in the UNITS ENROLLED BY STUDENT section above the credit units with the Exempt status. Select the credit unit enrolments that you just processed as RPL and proceed to the menu options below.

  1. In the Select Action to perform on Units menu, (1) select the Update Advanced Standing set fee fields to 0 and update grades option from the drop-down list and set the following fields as highlighted below.

    • Grade - Check your institution's grading process for RPL/Credit units

    • Credit Basis [E561] and Credit Provider [E566] - select the correct value accordingly

After filling out the required fields, click the SUBMIT button. This will auto-create a prior credit packet in the TCSI Edit screen.

(2) Processing RPL or Credit with an existing Unit Enrolment

This workflow is applicable if the Student that you want to process an RPL is already enrolled on the Course and the Units that you want to be credited.

There are two ways you can RPL the already enrolled units, one is to manually change the fields mentioned below, and the other one is via the Units screen:

Manually Edit fields of each Unit Enrolment record

  1. In the UNIT DETAILS Form section update the following fields:

    • Enrolment Status - set this to Exempt. This default enrolment status is designed to automatically delete the record from TCSI and generate a course prior credit packet.

    • Grade Description - set this to Credit Granted, check your institution's grading process for the appropriate grade description that represents RPL/Credit units

    • Published Grade - set this to Credit Granted (the institution-specific value that represents the appropriate published grade for RPL or Credited units)

  2. After updating the unit details above, scroll down and go to the FINANCIAL INFORMATION Form section. Set the fee fields to zero [0.00]. (Note that the Financial section is institution-specific - refer to your internal workflow on how to fill out this section)

  3. After updating the required fields, click the SAVE UNIT ENROLMENT button to apply the changes. Saving the Unit Enrolment deletes the record from TCSI and automatically creates and submits a Prior Credit packet to TCSI.

  4. Validate the prior credit information by checking the 'RELATED PRIOR CREDIT' section located at the bottom of the Unit Enrolment record. Edit the required fields.

CLEAR TCSI STATUS

To remove the INVALID status from the Unit Enrolment record, simply click the 'CLEAR TCSI STATUS' button.

  1. Repeat the process for the other Unit Enrolments that you want to RPL. Alternatively, you can RPL via the Units screen.

RPL via the Units screen

  1. With the intended Unit Enrolments to be credited and processed as RPL enrolled, choose the Student > Course Enrolment > Units menus on the side. Select the Unit Enrolments that you want to process as RPL.

(3) Transfer Credit Internally: Selected Unit Enrolments from one Course to Another

This workflow is applicable if the Student that you want to process an RPL is planning to transfer to another Course with units to be credited.

NOTE:

If the student is already enrolled in the New Course where you intend to "transfer credit" the Unit Enrolments from the Old Course, skip Step 1.

  1. After loading the OLD Course Enrolment record, choose Student > Course Enrolment > Units. This will display a list of units related to the original/OLD course. Place a β˜‘ in the box for each Unit Enrolment that you want to be transferred credited to the New Course.

  2. Below the units list, in the Select Action to perform on Units field choose the option Transfer Credit the selected units to the degree.

(4) Check that the TCSI Course Prior Credit packet has been created

There are two ways to track the submitted Prior Credit packet in Paradigm:

  • via the RELATED PRIOR CREDIT section located at the bottom of the credited Unit Enrolment record.

    1. Go to the RELATED PRIOR CREDIT section.

    2. Validate the entered details by clicking the SAVE DETAILS button.

  • via the Student TCSI Edit screen. Refer to the instructions below:

    • Choose Student > Course Enrolment > Student TCSI Edit menus on the side, and go to the COURSE ENROLMENT: PRIOR CREDIT section, if you have followed the workflows above, you should see the record(s) under this section, just click the EDIT button against the prior credit packet that you want to edit and validate accordingly.

    • To add a new record, (1) click the NEW PRIOR CREDIT RECORD button. (2) Enter the required details for reporting prior credits. (3) Click the SAVE DETAILS button to save the details.

BE ADVISED:

If the credit points for a Unit Enrolment are not equivalent to one full credit, you must calculate the appropriate value for the 'Credit Used Value' field and enter it accordingly.

INFO:

Prior Credit records that were created by adding them as Unit Enrolments as Exempt can be viewed as related to a submitted Prior Credit packet under the Student TCSI Edit screen COURSE PRIOR CREDITS section.

Video Tutorial

PreviousEnrol via Bulk Course Edit ScreenNextEnrol a Student in a Scheduled Program with Linked Units

Last updated 5 months ago

Flexible Learning = YES, see

Home Institution = Provider not linked to the TCSI reporting Provider, see

Home institution = provider not linked to the TCSI reporting provider, see

Refer to the for the details of the instructions on how you can create an Unspecified Credit Unit in Paradigm.

The Department of Education, Skills, and Employment (DESE) maintains a guide for VET providers outlining their obligations for reporting Credit and Recognition of Prior Learning (RPL) via TCSI. .

Load the student's Course Enrolment record to add the credit unit, see

Enrolment Status - Set this as Exempt. If the Exempt Enrolment Status is not one of your options, check your institution-specific enrolment status to be used for RPL/Credit. Note that this status should not be mapped to TCSI, see

Check if the TCSI Course Prior Credit packet has been created. Validate the record accordingly. Refer to the workflow .

Follow the instructions on how to edit a Unit Enrolment record .

If you have an institution-specific Unit Enrolment status for RPL/Credit units, change the Enrolment Status field accordingly and save the Unit Enrolment record again. Note that this status should not be mapped to TCSI, see

At the bottom part of the UNITS ENROLLED BY STUDENT section, select Update Advanced Standing set fee fields to 0 and update grades option from the drop-down list and set the following fields as highlighted in step 6 in the workflow.

Check if the TCSI Course Prior Credit packet has been created and validate it accordingly. Refer to the workflow .

If you are processing an Early Exit, refer to the instructions on the workflow:

Enrol the student on the Course where the units to be credited belong, see .

Once the student is enrolled on the (New) Course, load the OLD Course Enrolment that you want to transfer, see

This option will copy the selected units to the New Course, where the old unit remains unchanged and the new unit has the status set to "Transferred Credit (dependent on your naming convention)", and all of the FEE fields are set to '0.00'.

After selecting your transfer option, a Course drop-down list will appear below. Select the [New] Course where you want all the units to be transferred. Choose the values for the Credit Basis []and Credit Provider [] fields, and then click the SUBMIT button.

that was credited/RPLd.

Click the EDIT button and add the required Credit Basis Code [] and Credit Provider Code [] accordingly.

πŸ§‘β€πŸŽ“
TCSI Early Exit Awards Packet
Change a Scheduled Unit to Flexible Learning
Create an Unspecified Credit Unit
Read more here
Load a Course Enrolment record
Map Status and Code Items to TCSI Values
here
Map Status and Code Items to TCSI Values
Transfer Course Enrolments for Early Exit
Enrol Student to Courses or Scheduled Programs
Load a Course Enrolment record
Grade Schema
E561
E566
Edit the Unit Enrolment record
E561
E566
below
above
below
How to make a Provider record a non-TCSI reporting one
How to make a Provider record a non-TCSI reporting one
Student TCSI Edit | Course Enrolment: Prior Credit
10MB
Transfer Credit Units Between Courses Tutorial Video.mp4
searching for the credit units
selecting the credit units and enrolling as exempt
selecting the recently enrolled credit unit enrolments
setting the credit units fields and submitting a prior credit packet
select action to perform on units menu
submitting a credit packet to TCSI
adding a Course Enrolment: Prior Credit