🟢Online Applicant Portal

Overview

The Online Applicant Portal is the beginning of the student enrolment experience as it captures a potential student’s first interaction with your institution. The data collection process starts with the registration of the applicant directly into Paradigm, your Student Management System (SMS).

The online portal is used to collect personal data, contact information, course preferences, and supporting documentation of an application for later processing. Paradigm supports dynamic and configurable form workflows to accommodate the varied entry requirements of each course offering within your institution.

The system will automatically notify your admission teams of the submission of a new application, which marks the start of an online workflow to verify and respond to each applicant. Successful applicants may then be sent an offer, with or without conditions, while unsuccessful applicants may be notified via email together with details on how they may improve their suitability for a future course intake.

The Paradigm online application portal offers a dynamic and scalable solution to student admission centres that eliminates manual data entry, avoids the cost and complexity of integrating with external systems, and ensures a fast turnaround of offers to new applications.

Watch a brief overview of the Online Applicant Portal workflows:

Demo Videos

We encourage you to watch the following videos in order, these would give you an overview of the Applicant portal and all relevant important processes and workflows:

1. Introduction of the Applicant Portal

2. Applicant Online Registration Form

3. Apply to Study Process

4. Check Submitted Application, Review, Decide (In Process/Reject/Offer)

5. Receives the Offer, Review, Accept Terms, Proceed to Student Portal

Read more from the following three main perspectives on the Online Applicant Portal:

• Configuring the Applicant Portal (Paradigm Administrators)

• Using the Applicant Portal (Applicant workflows when applying to a Course)

• Frequently Asked Questions (solutions to common issues)

Configuring the Applicant Portal

Setup or configure the following in Paradigm for the Applicant Portal to work as intended (if required):

• Preparing the Base Course

• Creating Scheduled Programs

• Opening and Closing the Portal

• Customising Email Templates

• Customising the Application Form

• [Optional] Scheduling Interviews

Using the Applicant Portal

The following steps will help you understand the workflows of our Applicant Portal (from being an applicant to becoming a student):

• Step 1 - Register Details

• Step 2 - Apply to Study

• Step 3 - Assessing Applications

• Step 4 - Accepting or Deferring an Offer

• Step 5 - Confirm and Update Details

• Step 6 - [Optional] Unit Selection

• Step 7 - [Optional] Online Payment of Fees

Frequently Asked Questions (FAQs)

Refer to this section to see the solutions to some of the common questions related to the Online Applicant Portal:

• Why is my Course not showing in the dropdown list?

• Why are some forms or sections missing after I select a Course?

• How do I extend or expire the dates of a Scheduled Course?

• How do I open or close a single Scheduled Course?

• Can I allow applicants to select interview sessions without being charged?

More questions here....