> For the complete documentation index, see [llms.txt](https://docs.silverband.com.au/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.silverband.com.au/home/paradigm-knowledge-base/student-enrolments/student-portal/student-portal-menus/student-requests.md).

# Student Requests

Students can initiate a request and attach the required documentation for approval. 

If you're an administrator of Paradigm and you're initiating use of the Student Requests screen for the first time, refer to this page: [**Student Requests Configuration**](/home/paradigm-knowledge-base/system-configuration/workflows/edit-customer-request-category/student-requests-file-upload-configuration.md) to configure the feature.

For additional information on Student or Customer requests as an administrator of Paradigm, please refer to our documentation:[ **Manage Student Requests**](/home/paradigm-knowledge-base/student-welfare/workflows/manage-student-requests.md)**.**

## Create a New Request

The student can access the menu via the **Student** > **Requests** menu or the **Student** > **Summary** page and scroll down to the STUDENT REQUEST LIST section.

<figure><img src="https://1246578764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FC21t2SaV2eKaLxvtR27D%2Fuploads%2F9t0h0h9OxlbUCSHWi2WA%2Fimage.png?alt=media&amp;token=88c3758d-cb3f-4814-a863-05fa391bb1fe" alt=""><figcaption><p>creating a <strong>NEW REQUEST</strong> as a student</p></figcaption></figure>

To access the necessary attachment or form, students should navigate to the ASSOCIATED FILE ATTACHMENTS section and proceed with the download. Ensure that they fill out and complete the form before reattaching it for submission.

<figure><img src="https://1246578764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FC21t2SaV2eKaLxvtR27D%2Fuploads%2FRzVKdZvWCJeW0tHkrBqR%2Fimage.png?alt=media&amp;token=6e47db69-5faf-45a3-9754-46075e6b730e" alt=""><figcaption><p>required form or file attachment to be filled out or completed for submission</p></figcaption></figure>

After the student has completed the form or requirement, the student can now then proceed to (<mark style="color:red;">**2**</mark>) create the request, (<mark style="color:red;">**3**</mark>) browse for the completed form, (<mark style="color:red;">**4**</mark>) upload the file, (<mark style="color:red;">**5**</mark>) provide a description or message, (<mark style="color:red;">**6**</mark>) and then hit **SEND**.

<figure><img src="https://1246578764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FC21t2SaV2eKaLxvtR27D%2Fuploads%2FxPHxGZsX0bsNORGflwo1%2Fimage.png?alt=media&amp;token=4c79d7ec-8e64-4255-93a5-6a6dd4d70027" alt=""><figcaption><p>selecting the category > uploading the file > adding a description and then <strong>SEND</strong></p></figcaption></figure>

## Cancel a Request

A student can cancel their request by loading the request list and clicking the **CANCEL** button.

<figure><img src="https://1246578764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FC21t2SaV2eKaLxvtR27D%2Fuploads%2FPyUeXJbG1Dezcpc7GY4W%2Fimage.png?alt=media&amp;token=4f1842cd-df05-4b57-b3bd-dbbc9523c7ab" alt=""><figcaption><p>loading the student's request and editing it to cancel</p></figcaption></figure>

<figure><img src="https://1246578764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FC21t2SaV2eKaLxvtR27D%2Fuploads%2F2i5h7ZpuJ2LLsRvSdzuY%2Fimage.png?alt=media&amp;token=d67a9f9a-18f5-4167-97eb-bea672ae3901" alt=""><figcaption><p>cancelling the created student request</p></figcaption></figure>

## Related Workflows

{% content-ref url="/pages/YRwYG0TjeBo7rhhdNanb" %}
[Student Requests: File Upload Configuration](/home/paradigm-knowledge-base/system-configuration/workflows/edit-customer-request-category/student-requests-file-upload-configuration.md)
{% endcontent-ref %}

{% content-ref url="/pages/M9RPnBRVpkaVCBcetVYN" %}
[Manage Student Requests](/home/paradigm-knowledge-base/student-welfare/workflows/manage-student-requests.md)
{% endcontent-ref %}

{% content-ref url="/pages/rf3QPpQraXEL0y932blz" %}
[Student Requests View Locations](/home/paradigm-knowledge-base/student-welfare/workflows/student-requests-view-locations.md)
{% endcontent-ref %}