> For the complete documentation index, see [llms.txt](https://docs.silverband.com.au/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.silverband.com.au/home/paradigm-knowledge-base/student-enrolments/troubleshooting/error-cannot-unlock-the-course-enrolment-record.md).

# Error: Cannot unlock the Course Enrolment record

This error occurs when trying to edit a Student Course Enrolment record.

## Resolution

The system thinks that the record is no longer loaded, reload the Course Enrolment and try again. To keep editing a Student Course Enrolment record, the record has to be loaded in the system, *see* [Load a Course Enrolment record](/home/paradigm-knowledge-base/student-enrolments/workflows/manage-course-enrolments/load-a-course-enrolment-record.md).

To check if there is a Course Enrolment loaded in the system, you can use the **Show Classic Record Loaded** menu on the upper right-hand corner of the screen.

<figure><img src="https://1246578764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FC21t2SaV2eKaLxvtR27D%2Fuploads%2F82RTNBBKMf2X189mn3ho%2Fimage.png?alt=media&amp;token=1b566ee1-45f4-49a9-85af-eefc233ed79b" alt=""><figcaption><p>enabling the <strong>Show Classic Record Loaded</strong> menu to check the currently loaded Student details</p></figcaption></figure>

Alternatively, you can check above the **Dashboard** menu.&#x20;

<figure><img src="https://1246578764-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FC21t2SaV2eKaLxvtR27D%2Fuploads%2FhHnhyrZdy0roPbPGjerT%2Fimage.png?alt=media&amp;token=c4e37333-a97f-4864-91be-8052d98dcf4b" alt=""><figcaption><p>checking the currently loaded Student and Course Enrolment record</p></figcaption></figure>
