TFN in Paradigm not pushing to TCSI

  1. Load the Student record and navigate to Student > Student Details > Edit Details on the side menus.

  2. Go to the PERSONAL DETAILS section, find the Tax File Number field and do the following to verify the TFN and send it to TCSI:

(1) Click the "View Tax File Number" button. Check that the TFN number displayed in the field is accurate and in the correct format, matching the student's TFN record.

(2) Click the "Encrypt and Save Tax File Number" button. Clicking this button will encrypt the TFN for security purposes and send it to TCSI.

To ensure the secure handling of Tax File Numbers (TFN), it is important to understand the function of the second button in our system. Hitting this button encrypts the TFN for safe storage in our system and also sends it to TCSI.

Please note that the TFN is always stored in an encrypted format, even when a student's information is saved.

There are only two actions in the system that will submit the TFN:

  • Clicking the Encrypt and Save Tax File Number button

  • Fetching a completed eCAF in Paradigm from the Government system.

  1. Go to the FETCH ALL TCSI STUDENT RECORDS section and click the FETCH STUDENT DETAILS button. You should now be able to see the TFN column with the obfuscated (intentionally pixelated) TFN field value meaning that the TFN has now been submitted to TCSI successfully.

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