What to do when a tuition amount is incorrect?

Step (1) Cancel the Invoice

Refer to the instructions in this workflow: Cancelling an Invoice

Step (2) Edit the Unit Enrolment Financial Information

Refer to the instructions below on how to edit the Unit Enrolment Financial Information Unit Fee field:

How to Edit the Unit Enrolment FINANCIAL INFORMATION (Unit Fee)

On the Student > Summary screen, go to the COURSE ENROLMENTS section, (1)click the ACTIONS button against the Enrolled Course, and (2)select the Academic Record option.

(3)Click the EDIT button (pencil icon) against the Unit Enrolment that you want to edit the tuition amount.

(4) On this occasion, disregard the warning message related to the accounting fields being locked following the unit enrolment having been invoiced, and click the EDIT FEES button and then at (5) click the OK button to confirm.

(6) Edit the Unit Fee, Upfront Payment amount, and Funding Amount fields as you wish to reflect the correct tuition amount, (7) and then click the SAVE UNIT ENROLMENT button to save the changes.

(8)Proceed to Step (4) below

Step (3) Re-Issue the Cancelled Invoice

Return to the Accounting Section and re-issue the invoice, refer to the Re-Issue the Cancelled Invoice Workflow for the instructions.

Step (4) Notify your Accounting Department

Notify your Accounting Department/Person that the invoice has been altered.