Troubleshooting

This page will provide answers and solutions to common questions and issues encountered when creating or managing curriculum-related records in Paradigm.

We have documented the steps to resolve errors, issues, and questions that have occurred most frequently related to Base Courses - Units - Assessments, and Course Outlines. If your questions, and the error code or message are not listed in this article, please raise a support request ticket that includes the details of your inquiry.

Browse errors or issues by topic:

Adding Base Courses

• Error: Specified Course ID cannot start with a digit

Adding Base Units

• Error: Could not add unit information (write failure)

• Error: Unit is set to Read-Only

Curriculum-Related Support Pages

Record Types

Do you want to know the available fields you can record in your Base Course, Base Units, and Base? How about the reportable fields required by the government from your curriculum-related records? Proceed to the Record Types section.

Workflows

Do you need help with some of the processes related to Curriculum Management, e.g. adding a Base Course, adding attachments, and customising labels? Proceed to the Workflows section.

FAQs

Do you have questions related to curriculum management? Check the FAQs section where we have collated some of the commonly asked questions on the base course - units - and assessments.