Why are some forms or sections missing after I select a Course?

User Scenario

Some of the forms are designed to be set as hidden depending on the Course Level of your Scheduled Course. The Course Level dictates the forms or sections that will appear right after the applicant selects a Course to apply to. A good example would be asking for the SECONDARY and TERTIARY EDUCATION information of the applicant (as shown in the screenshot below).

These two forms/sections will only appear if the Course Level of your Base Course Record is set to either Postgraduate or Undergraduate.

Solution

To check your Base Course Record Course Level field, go to Courses > Search for the Base Record of that particular scheduled course, under the EDIT COURSE DETAILS section, look for the Course Level field. Make sure that it’s set to its intended level.