TCSI Notifications
All the notifications displayed on this screen are responses received from TCSI.
Search for Notifications
Navigate to TCSI Reporting > Notifications.
Enter your search criteria.
Click the SEARCH button.
Expand the Notification
To expand the details of each notification item, click the PLUS sign of the ID.
Assign the Notification to a Contact
If you want to assign a notification to one of your Contacts/Staff, expand the item and click the CREATE CUSTOMER REQUEST button.
Note that the Contacts in the list are those assigned to a "TCSI Error Resolver" role, see Assign Roles to a Contact Record.
Mark the Notifications as READ
To mark the notifications as READ, select them, and click the MARK AS READ button.
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