Cancel an Invoice in a SENT Status

This page contains instructions on how to cancel an invoice that has a status of SENT

An invoice that is in SENT Status has no Unit Enrolment items, and does not have applied payments can be cancelled by following the instructions below:

  1. Choose Accounting > Invoices menus on the side. On the STUDENT INVOICE LIST section, choose your Sent invoice that is to be cancelled, click the ACTIONS button, and select the Cancel Invoice option.

  1. After selecting the Cancel Invoice option, a warning message will appear asking you to confirm your action, click YES to confirm.

  1. To check, you can return to the Accounting > Invoices section and verify that the invoice has the status of Cancelled.

NOTE:

If you don’t want to see the red amount owing in your cancelled invoice, you will need to follow the steps of cancelling the invoice which describes how to disassociate or delete all items related to the invoice.

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