Cancel or Delete an Invoice in an IN-PROCESS Status

This page contains instructions on how to cancel or delete an invoice that has a status of In-Process

An invoice that has a status of IN-PROCESS can be set to a Cancelled or Deleted Status.

Note that Paradigm’s Accounting Module does not allow you to permanently delete any type of accounting record by setting the status to Deleted. All invoicing/processes that you perform must be accounted for, because it relates to financial information. To permanently delete any element from your invoices, (provided that the actions/invoices to be deleted have been discussed and approved by your business or institution) raise a support ticket to our Support Team.

Workflow

  1. Choose Accounting > Invoices menus on the side. On the STUDENT INVOICE LIST section, select your In-Process invoice to be cancelled/deleted, click the ACTIONS button, and select the Edit Invoice option.

  1. You can either click the STATUS TO CANCELLED button or select Cancelled / Deleted from the Status field and click the SAVE INVOICE button.

  1. To check, you can go back to the Accounting > Invoices section and verify that the invoice now has the status of Cancelled.

NOTE

If you don’t want to see the red amount owing in your cancelled invoice, you will need to follow the steps in cancelling the invoice (CANCEL A PAID ENROLMENT INVOICE) to disassociate or delete all items related to the invoice.

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