> For the complete documentation index, see [llms.txt](https://docs.silverband.com.au/home/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.silverband.com.au/home/paradigm-knowledge-base/student-enrolments/agent-portal/add-an-agent-record.md).

# Add an Agent Record

{% hint style="info" %}
**NOTE**:

The instructions below are for adding an individual agent record in the system. If you opt to bulk upload your Agent records, refer to the [Agent Record Type table](https://app.gitbook.com/o/sKrEpOcwixBOaKMqV0Bh/s/C21t2SaV2eKaLxvtR27D/~/changes/JDd60g3C9GMJcXVU93Mu/providers-and-contacts/record-types/agent-record) for the fields or available information that you can add to an agent record. Contact our [Support Team](https://silverband.atlassian.net/servicedesk/customer/user/login?destination=portals) for further instructions on the bulk upload.
{% endhint %}

Please ensure that the Agent doesn't exist prior to creating a new Agent record. It should not give you a result when you do a[ search for the new agent information](https://app.gitbook.com/o/sKrEpOcwixBOaKMqV0Bh/s/C21t2SaV2eKaLxvtR27D/~/changes/JDd60g3C9GMJcXVU93Mu/providers-and-contacts/workflows/agents/search-an-agent-record) to be added.

1. Choose **Agents** > **Add New** menus on the side.
2. Enter the required information. Refer to the [Agent Record Type table](https://app.gitbook.com/o/sKrEpOcwixBOaKMqV0Bh/s/C21t2SaV2eKaLxvtR27D/~/changes/JDd60g3C9GMJcXVU93Mu/providers-and-contacts/record-types/agent-record) for the description of each field.
3. Click the **SAVE DETAILS** button.
4. After clicking the **SAVE DETAILS** button, the agent information has now been added to the system. Now that the Agent Record has been added to the system, you can proceed to the [other workflows](/home/paradigm-knowledge-base/providers-and-contacts/workflows/agents/manage-agent-record.md) related to the Agent record in the system.&#x20;
5. Proceed to the [next workflow](/home/paradigm-knowledge-base/student-enrolments/agent-portal/add-a-login-credential-for-the-agent.md) to add a Contact Login for the Agent record.


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
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Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter:

```
GET https://docs.silverband.com.au/home/paradigm-knowledge-base/student-enrolments/agent-portal/add-an-agent-record.md?ask=<question>&goal=<endgoal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
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