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Paradigm Knowledge Base
Paradigm Knowledge Base
  • Paradigm Knowledge Base
  • 🌠Getting Started
    • 🚒Onboarding
    • πŸ”€Terminology
    • πŸ“ŠParadigm Data Model
    • πŸ•ΈοΈParadigm User Interface
      • Login Page
      • Dashboard
      • Student
        • Search
        • Search Course
        • Summary
        • Student Details
        • Course Enrolment
      • Courses
      • Units
      • Providers
      • Contacts
      • Reports
      • System
      • TCSI Reporting
      • Accounting
    • 🎞️Video Library
    • πŸ“žSupport Options
    • ❓Frequently Asked Questions (FAQs)
  • πŸ“˜Curriculum Management
    • Workflows
      • Manage Base Courses
        • Search a Base Course record
        • Add a Base Course
        • Add a Campus File to a Base Course record
        • Add Attachments to Course records
        • Edit a Base Course record
        • Edit the Course Loan Fee Percentage
        • Archive a Base Course Record
        • Delete a Base Course record
        • Copy Course Details to a New Course
        • Duplicate Base Course records
        • Edit Base Course Field Labels
        • Hide Base Course Fields
        • Quality Assurance Checklist
      • Manage Base Units
        • Search a Base Unit record
        • Add Base Units
        • Add Attachments to Base Units
        • Edit a Base Unit
        • Archive a Base Unit Record
        • Delete a Base Unit record
      • Manage Assessments in Base Units
        • Add Base Assessments to Base Units
        • Edit Base Assessments
        • Delete Base Assessments
      • Manage Course Outlines
        • Introduction to Course Outline
          • Course Outline Basics
          • Constraint Types
          • Customise the Course Plan Interface
          • Grid Positioning
          • Course Plan Rules
        • Build the Course Outline
          • Step 1 - Outline the Course Structure, Rules, and Requirements
          • Step 2 - Add the Units that make up the Course as Core or Elective
          • Step 3 - Add the Constraints between Units to follow Course Progression
          • Step 4 - Open the Course Plan for Enrolment
        • Advanced Course Outline
          • Copy Outline Rules between Base Courses
          • Major and Minor Constraint Types
          • Credit Points Enrollable
          • Substitute Units
          • Cross Course Prerequisite Units
          • Multiple Campuses: Manage Scheduled Units in Course Plan
    • Record Types
      • Base Course
      • Base Units
      • Base Assessments
    • FAQs
    • Troubleshooting
      • Error: Specified Course ID cannot start with a digit
      • Error: Could not add unit information (write failure)
      • Error: Unit is set to Read-Only
  • ⏳Academic Scheduling
    • Workflows
      • Manage Scheduled Programs
        • Search a Scheduled Program
        • Add a Scheduled Program
        • Link Scheduled Units to a Scheduled Program
        • Edit a Scheduled Program
      • Manage Scheduled Units
        • Search a Scheduled Unit
        • Show Scheduled Units of a Base Unit
        • Add a Scheduled Unit
        • Associate a Contact to Scheduled Units
        • Add Attachments to a Scheduled Unit
        • Edit a Scheduled Unit
        • Delete a Scheduled Unit
        • Reschedule Units in Bulk
        • View Related Unit Enrolments of a Scheduled Unit
        • Add Related Unit Enrolments of a Scheduled Unit to a Bulk List
        • Add a Unit of Competency to a Scheduled Unit
        • Change a Scheduled Unit to Flexible Learning
        • Create an Unspecified Credit Unit
      • Manage Sessions
        • Add Sessions
        • Edit Sessions
        • Delete Sessions
      • Manage Scheduled Assessments
        • Add Assessments to Scheduled Units
        • Edit Assessments in Scheduled Units
        • Delete Assessments in Scheduled Units
    • Record Types
      • Scheduled Programs
      • Scheduled Units
      • Scheduled Sessions
      • Scheduled Assessments
    • FAQs
    • Troubleshooting
      • Error: Cannot delete Scheduled Assessments as it still has associated results
  • πŸ’²Tuition Fees
    • Workflows
      • Manage Fee Rules
        • Introduction: Fee Rules
        • Search for a Fee Rule
        • Add a Fee Rule
        • Edit a Fee Rule
        • Archive a Fee Rule
      • Manage Course Fees
        • Add a Course Fee Unit Type
        • Create a Course Fee Plan
        • Add Additional Fees to a Course Fee Plan
        • Add Course Fees to a Course Enrolment Record
        • Add Course Fees to Course Enrolments in Bulk
        • Add OSHC | OTHER FEE Unit Type
        • Add OSHC to a Course Enrolment Record
        • Edit Course Fees
      • Manage Fees on Scheduled Units
        • Manually Add a Fee Per Scheduled Unit
        • Add the same Fee to Selected Scheduled Units
        • Add the same Invoice Fee Code to Selected Scheduled Units
        • Add Fees for Individual Courses to a Scheduled Unit
        • Add the same Fee for Multiple Courses to a Scheduled Unit
        • Add a Scheduled Unit Fee by Program Level
        • Edit the Associated Fees to a Scheduled Unit
        • Delete Associated Fees on Selected Scheduled Units
      • Funding Types and Scholarships
        • Funding Types
        • Subsidies and Scholarships
    • Record Types
      • Fee Rules
      • Scheduled Fees
    • FAQs
    • Troubleshooting
      • Issue: Fees are missing/showing 0.00 when printing Statement of Fees
  • πŸ§‘β€πŸŽ“Student Enrolments
    • 🟒Online Applicant Portal
      • Configuring the Applicant Portal
        • Preparing the Base Course
        • Creating Scheduled Programs
        • Opening and Closing the Portal
        • Customising Email Templates
          • Customise Email Templates for the Applicant Portal
          • Email 1: Applicant User Creation
          • Email 2: Application Submitted
          • Email 3: Course Enrolment Offer Notification
          • Email 4: Course Enrolment Offer Accepted
          • Email 5: Course Enrolment Offer Rejected
        • Customising the Application Form
          • Customising the Application Form on a Per-Screen Basis
          • Page 1: Registration
          • Page 2: Successful Registration
          • Data Resource 1: Applicant User Creation Email
          • Applicant Portal Main Page
          • Page 3: Applicant Details and Addresses
          • Page 4: Applicant Course Details
          • Page 5: Application Questions and Marketing Page
          • Page 6: File Attachments and Agreement Page
          • Page 7: Application Completed Page
          • Data Resource 2: Application Submitted Email
          • Data Resource 3: Course Offer Email
          • Applicant Accept or Reject an Offer Page
        • [Optional] Scheduling Interviews
        • Select Course Offerings Across Multiple Campuses
        • Single Subject Courses [Non-TCSI Reportable] Offering
      • Using the Applicant Portal
        • Step 1 - Register Details
        • Step 2 - Apply to Study
          • Withdraw from an Application to a Course
        • Step 3 - Assessing Applications
          • Application Review Request
          • View the Application Summary
        • Step 4 - Accepting or Deferring an Offer
        • Step 5 - Confirm and Update Details
        • Step 6 - [Optional] Unit Selection
        • Step 7 - [Optional] Online Payment of Fees
      • FAQs
        • How do I customise the items on the Online Applicant File Attachments page for each Course?
        • Is there a way for me to edit the applicant's application details?
        • Why is my Course not showing in the dropdown list?
        • Why are some forms or sections missing after I select a Course?
        • How do I extend or expire the dates of a Scheduled Course?
        • How do I open or close a single Scheduled Course?
        • Can I allow applicants to select interview sessions without being charged?
    • πŸ”΅Student Portal
      • Student Portal Menus
        • Student Portal: Summary
        • Student Portal: Course
        • Student Portal: Units
        • Student Portal: Assessments
        • Student Portal: Course Plan
        • Student Portal: Sessions
        • Student Portal: View Timetable
        • Student Portal: Make Payment
        • Student Portal: Work Experience
        • Student Edit Contact Information
        • Student TCSI Confirm Details
        • Student Requests
      • Configuring the Student Portal
        • Access to the Student Portal
        • Customise the Student Side Menus
        • Allow Students to Enrol via the Course Plan
    • βšͺAgent Portal
      • Add an Agent Record
      • Add a Login Credential for the Agent
      • Agent Portal Main Page
      • Apply for a Course as an Authorised Agent
      • Upload a File to an Application as an Authorised Agent
    • Workflows
      • Manage Student Records
        • Search a Student record
        • Search Students by Course
        • Unload a Student Record
        • Add a Student record
        • Add Student Contact Info
        • Add Student Photos
        • Add CoE to a Student record
        • Student Login
        • Students Login Options: Randomised or Token-Based Password
        • Verify USI
        • Student eCAF
        • Bulk eCAF Edit
        • Generate a Bulk List of Student Records
        • Create a Bulk List via the Student Search menu
        • Create a Bulk List via the Search Course menu
        • Upload a Bulk List of Students
        • Edit Student Details
        • Delete a Student Record
        • Bulk Edit Student Personal Details
        • Update Students' Status in Bulk
        • Update Students' Citizenship in Bulk
        • Student View Timetable
        • Student TCSI Edit
        • Print a Student Card
        • Create an Applicant Account for Existing Students
      • Manage Course Enrolments
        • Load a Course Enrolment record
        • Enrol Students in Courses or Scheduled Programs
          • Enrol a Student in a Course via the Quick Add Student Course section
          • Enrol a Student in a Course via the Add Student Course Enrolments section
          • Enrol a Student in a Scheduled Program with Units
        • Enrol a Bulk List of Students in a Scheduled Program
        • Edit a Course Enrolment record
        • Attach a File in a Course Enrolment Record
        • Edit Course Enrolments in Bulk
        • Transfer Course Enrolments [the same student]
        • Transfer Course Enrolments [to a different Student record]
        • Transfer of Credits Between Course Enrolments
        • Report an Early Exit Award via the Graduation Screen
        • Mark a Course as Completed
        • Add a Scholarship Application Details
        • Create a Scholarship Assessment Information
        • Add Agents on Course Enrolment Record
        • Grant Credit Points to a Course Enrolment without Unit Enrolments
        • Set Transcript Number in Bulk
        • Print the Student Transcript
        • Edit Graduation Details
        • Bulk Edit Graduation Details
        • Course Enrolment: Student TCSI Edit
        • Student Audition
        • Application
        • Record a Quality Assurance or Assessment
        • Make a Course Offer
      • Manage Unit Enrolments
        • Enrol Students in Scheduled Units
        • Enrol via Course Plan
        • Enrol via Bulk Course Edit Screen
        • Recognition of Prior Learning (RPL) and Credit Exemptions
        • Enrol a Student in a Scheduled Program with Linked Units
        • Submit a Prior Credit Packet for a Credited Unit Enrolment Record
        • Withdraw Unit Enrolments Pre-Census
        • Withdraw Unit Enrolments Post-Census
        • Reporting Remissions [E446]
        • Edit a Unit Enrolment record
        • Bulk Edit Unit Enrolment Records
        • Delete Unit Enrolment records in Paradigm and TCSI
        • Delete Unit Enrolment records in TCSI but Retain records in Paradigm
        • Bulk Delete Unit Enrolments in TCSI by Scheduled Unit
        • Unlock and Resubmit Unit Enrolment records to TCSI
        • Update Unit Enrolment Status [E355]
      • Manage Session Enrolments
        • Bulk Session Enrol
        • Edit Session Enrolments as an Admin
        • Edit Session Enrolments as a Student
    • Record Types
      • Student Record
      • Course Enrolment Record
      • Unit Enrolment Record
      • Scholarship Record
    • FAQs
    • Troubleshooting
      • eCAF [401] Error: Incorrect Login ID or Password
      • eCAF ERROR 500 - [403] Error connecting to the API
      • Error: Could not find Person entity...is still referenced from table"communication_event"
      • Units are showing as Enrolled in the Course Plan but no Unit Enrolment records
      • Students can still enrol in the Course Plan: How to Close the Course Plan for Enrolment
      • Error: No eCAF enrolment found for this student
      • Cannot Credit Transfer a Unit from One Course to Another
      • Merge duplicate student records
      • Error: Session selection is required for one of the selected units
      • Error: Could not enrol the student into the unit - no fee available
      • Completed Units showing still showing as Enrolled in the Student's Course Plan
      • Missing units or not showing as enrollable in the Course Plan
      • An ONLINE session is not showing/missing in the Course Plan after I click the ENROL button
      • Error: Sum of Enrolled Credit Points could not be returned
      • Error: Cannot calculate the Credit Points Earned for the Course Enrolment
      • Error: Cannot calculate the total GPA for the Course Enrolment
      • Error: Cannot unlock the Course Enrolment record
      • Error: Cannot enrol student unit, student already enrolled in the unit.
      • Error: Could not enrol student into unit. TCSI reportable unit missing details. Check the following
      • Error: Could not enrol student into unit. The EFTSL value is not valid for reporting via TCSI.
      • Error: Could not enrol student into unit. The scheduled unit field Mode of Delivery is not valid for
      • Error: Cannot delete Unit Enrolment from TCSI, No TCSI UID.
      • Error: Could not enrol student into unit no DEST Loan Fee available for this enrolment(enrolment
      • Error: Could not enrol student into unit Course Enrolment does have start and end dates.
      • Error: Could not delete student from sessions
      • TFN in Paradigm not pushing to TCSI
      • eCAF Error: There is already an eCAF for this student identification number.
      • Error: USI credentials expired, please supply updated credentials
  • πŸ—“οΈTaking Attendance
    • Workflows
      • Record Session Attendances
      • Record Attendance as Tutor or Staff
      • View Attendance Summary
    • Record Types
    • FAQs
    • Troubleshooting
      • Issue: Student Names are missing from the Class List
  • πŸ”£Entering Results
    • Workflows
      • Manage Results per Unit Enrolment
        • Record a Final Grade to a Unit Enrolment
        • Schedule a Unit Enrolment Grade Release Date
        • Publish a Unit Enrolment Final Grade
        • Edit a Unit Enrolment Published Grade
        • Certify a Unit Enrolment Grade
      • Manage Results per Student Course Enrolment
        • Record Grade Descriptions to Units linked to a Student's Course Enrolment
        • Record Final Grades for Enrolled Units for a Specific Grade Description
        • Schedule a Grade Release Date for a Student's Unit Enrolments
        • Publish Selected Student Unit Enrolments to a Specific Grade Description
      • Manage Results per Class - Students Enrolled in a Scheduled Unit
        • Record Final Grades of Students Enrolled in a Scheduled Unit
        • Schedule a Grade Release Date for Students Enrolled in a Scheduled Unit
        • Publish Final Grades of Students Enrolled in a Scheduled Unit
        • Certify Unit Enrolment Grades Enrolled in a Scheduled Unit
      • Manage Results if Using Assessments
        • Record Assessment Results per Unit Enrolment
        • Record Assessment Results per Class - Students Enrolled in a Scheduled Unit
        • Calculate Final Grades from Assessments
        • Recalculate Final Grades from Assessments
      • Manage Course Progression Status
        • Set the Course Progression Status
        • Set the Course Enrolment Progression Level
      • Add Tutors and Markers to Unit Enrolments
    • Record Types
      • Academic Summary
      • Assessment Results
    • FAQs
    • Troubleshooting
      • Student Portal - Not showing numerical grades
      • GPA | WAM Not Calculating
  • πŸ’•Student Welfare
    • Workflows
      • Student Review
      • Advisor Reports
      • Course Examiners
      • Student Notes
      • Student Files
      • Student Placements
      • Assessment Extensions
      • Manage Student Requests
      • Student Requests View Locations
      • Student Request Kanban Board
      • Leave of Absence
    • Record Types
      • Student Review Fields
      • Advisor Reports Fields
      • Course Examiners Fields
      • Student Notes Fields
      • Student File Attachment Fields
      • Student Placements Fields
      • Assessment Extensions Fields
    • FAQs
    • Troubleshooting
      • Issue: When uploading Student Files - nothing happens
  • πŸ“©Sending Communications
    • Workflows
      • Manage Sending Email and SMS Communications
        • Send Individual Communication without Attachment
        • Send Individual Communication with Attachment
        • Send Bulk Communications without Attachment
        • Send Bulk Communications with Attachment
        • Add New Communication Sender
        • Resend Bulk Communications
        • Attach the Same Local Files to Multiple Communication Events
        • Send Text Message (SMS) Communications
        • Sending Communications using the CC and BCC Recipients
      • Manage Email Templates
        • Search for an Email Template
        • Create a New Email Template
        • Edit an Email Template
      • Letters in Paradigm
    • Record Types
      • Sending an Email Required Fields
    • FAQs
    • Troubleshooting
      • Sending Email Error: Could not send email, sender email address not found
      • Issue: Reports/Documents in the Communication Events are not Attaching
      • Error: "Failed to send email attachment" when sending SMS in bulk
  • 🧾Invoicing and Receipting
    • Workflows
      • Unit Enrolment Accounting Section
        • Per Unit Enrolment Record
          • Record Payment to a Unit Enrolment
          • Update the Funding Type of a Unit Enrolment
          • Add Subsidies or Scholarships to a Unit Enrolment
          • Add a Full Scholarship Payment to a Unit Enrolment
          • Record a Payment Deferring to FEE-HELP the Entire Tuition Amount
          • Record a Part Payment for FEE-HELP Deferring Unit Enrolment
          • Record a Payment to a Unit Enrolment for an UPFRONT Paying Student
          • Edit the Unit Enrolment Fee
          • Edit Unit Enrolments Financial Information - All at Once
        • Select Action to Perform on Selected Unit Enrolments
          • Convert Selected Unit Enrolments to FEE-HELP
          • Update the Student Status Code [E490] on Selected Unit Enrolments
          • Convert Selected Unit Enrolments to UPFRONT
          • Apply a Subsidy Amount to Selected Units
          • Convert Selected Unit Enrolments to Paid
          • Recalculate Commission Amount for Selected Unit Enrolments
          • Invoice Selected Unit Enrolments
      • Accounting Module
        • Accounting Menus
          • Summary
          • Payments
          • Invoices
          • Scholarship
          • Search Payments
          • Edit Products
        • Workflows
          • Raising Enrolment Invoice
          • Raising General Sales Invoice
          • Raising Enrolment Invoices in Bulk
          • Recording Payment
          • Paying Off Invoice
          • Invoice Adjustments
          • Issuing Credit Notes
          • Recording Customer Returns
          • Cancelling an Invoice
          • Re-Issue a Cancelled Enrolment Invoice
          • Cancel an Invoice in a SENT Status
          • Cancel or Delete an Invoice in an IN-PROCESS Status
          • Write Off an Invoice
          • Cancel an Invoice and keep Student in a credit cash position
          • Streamlining Bulk Invoicing: Adding Material Fees in Bulk as Invoice Items
          • Bulk Send Enrolment Invoices
      • Agents | OSHC Finances
        • Create an Invoice with Net Payment (Agent)
        • Create an Invoice with Gross Payment (Student)
        • Quick Payment Receipt Net Payment (From Agent)
        • Quick Payment Receipt Gross Payment (From Student)
        • Pay Agent Commissions Simple
        • Pay Agent Commissions Complex
        • Receipt/Refund/Return Agent Commission Payment
        • Record an Agent Payment directly on the Unit Enrolment Record
        • Create an OSHC Invoice
      • Create Requests for Finance
    • Record Types
      • Payment Item
      • Invoice
    • FAQs
      • What to do when a tuition amount is incorrect?
      • How to print invoices and payment receipts?
      • How to email payment receipts with the Communication Module/Event?
      • Why I can't find/add the Unit Enrolment(s) on the list of Items to be invoiced?
      • How to Edit/Add/Delete Items to an Invoice [SENT or IN-PROCESS Status]?
    • Troubleshooting
      • Incorrect Funding Type Set as FEE-HELP instead of UPFRONT
      • Invoicing Error: Could Not Create Invoice due to missing partyId
      • Block Students with Outstanding Fees
      • Cannot update the correct amount in one of the financial fields
      • Loan Status as "Accepted" instead of "Committed"
      • Print statement of fees per semester
      • Delete Applied Payment to an Invoice
  • πŸ“šGenerating Reports
    • Workflows
      • Build a Report
        • Step 1 - Select a Base Report
        • Step 2 - Add and Remove Fields
        • Step 3 - Rename and Reorder Fields
        • Step 4 - Add Filter Clauses
        • Step 5 - Save Report
        • Step 6 - Format Report
        • Step 7 - Produce Report
        • How to Display Your Report in the Dashboard Menu
      • Introduction to Report Builder
        • Base Reports
        • Basic Comparison Operators
        • Logical Operators AND | OR
        • Form Label | Appear on Form Section
        • Run a Saved Report Outside of Report Builder
        • Run a Saved Report Within Report Builder
        • Edit a Saved Report
      • Advanced Report Builder
        • Add API Parameters
        • Alternative Data Formats
        • Bulk List Creation in Report Builder
        • Complex Comparison Operators
        • External Excel Query via API (Office 365 and Other Supported Excel Versions)
        • Generic Report Query
        • Nested Operators Using the AND and OR Rule Set
        • Order By Clauses
        • Summarise Data
        • User-Defined Parameters
      • Reports and Letters
        • Operational Reports
          • List of Operational Reports
        • Letter Reports
          • List of Letter Reports
          • Hide Letter Reports
        • Government Reports
          • VSR/VSN Reports
          • QILT SES Reporting
        • Step-by-Step Guide to Generating Common Reports
          • Notification of Results
          • Send CANs
          • Print a Student AHEGS
          • Bulk Generate AHEGS and Transcript
          • Report: Unit Assessment Results
          • Generate Reports for Bulk List
    • FAQs
    • Troubleshooting
      • Results Summary Report Showing Duplicates on One Unit Code - repeated with different Time Periods
      • Issue: Column or Field missing when running a Save Report
  • πŸ”„Importing Data
    • Workflows
      • Import Wizard
        • Create a New Import Profile
          • Step 1 - Upload the Data Source File
          • Step 2 - Map the Source Data Fields to Paradigm Fields
          • Step 3 - Match the External Values to Paradigm Values
          • Step 4 - Match the Unique Identifier Fields for Existing Records Search
          • Step 5 - Save Import and Process Files
          • Examples
            • Import Students' Information
            • Import Students' Contact Information
            • Update Students' Visa Numbers and Expiry Dates
            • Add Students' Notes
            • Import Course Enrolments
            • Import Base Unit Records
            • Import Unit Enrolments Grades
        • Run an Existing Import Profile
          • Step 1 - Choose an Existing Import Profile
          • Step 2 - Check the Source Data and Paradigm Fields Mapping
          • Step 3 - Check the External and Paradigm Values Mapping
          • Step 4 - Run the Import Profile
      • Bulk Import by Record Type
        • Providers
        • Contacts
        • Academic Years
        • Academic Terms
        • Census Periods
        • Base Courses
        • Course Outline Unit Constraints
        • Base Units
        • Base Assessments
        • Scheduled Units
        • Scheduled Assessments
        • Students
        • Students Contact Information
        • Course Enrolments
        • Course Enrolments TCSI Sub-Packets
        • Unit Enrolments
        • Assessment Results
        • Unit Enrolment Final Grades
      • Bulk Upload Student Photos
    • FAQs
    • Troubleshooting
      • Error: Could not save record - Unit Enrolment
  • β˜‘οΈTCSI Reporting
    • Workflows
      • TCSI Validation Errors Troubleshooting Guide (per Student Record)
      • Get All Student TCSI Data
      • TCSI Early Exit Awards Packet
      • Commonwealth Supported Places (CSPs)
      • Bulk Push Records to TCSI
      • Citizenship Packet [E358]
      • Get TCSI Loan Balance
      • TCSI Notifications
    • TCSI Element Dictionary
      • TCSI Push Rules
      • TCSI for Higher Education Providers
      • TCSI for VET Student Loans
      • TCSI for PIR Providers
    • TCSI Validation Errors
      • TCSI Error Code - 10058
      • TCSI Error Code - 10070
      • TCSI Error Code - 10097
      • TCSI Error Code - 10098
      • TCSI Error Code - 10100
      • TCSI Error Code - 10125
      • TCSI Error Code - 10126
      • TCSI Error Code - 10136
      • TCSI Error Code - 10141
      • TCSI Error Code - 10151
      • TCSI Error Code - 10160
      • TCSI Error Code - 10166
      • TCSI Error Code - 10168
      • TCSI Error Code - 10176
      • TCSI Error Code - 10194
      • TCSI Error Code - 10203
      • TCSI Error Code - 10210
      • TCSI Error Code - 10264
      • TCSI Error Code - 10269
      • TCSI Error Code - 10285
      • TCSI Error Code - 10295
      • TCSI Error Code - 10301
      • TCSI Error Code - 10304
      • TCSI Error Code - 10305
      • TCSI Error Code - 10307
      • TCSI Error Code - 10314
      • TCSI Error Code - 10349
      • TCSI Error Code - 10352
      • TCSI Error Code - 10356
      • TCSI Error Code - 10364
      • TCSI Error Code - 10367
      • TCSI Error Code - 10387
      • TCSI Error Code - 10388
      • TCSI Error Code - 10404
      • TCSI Error Code - 10445
      • TCSI Error Code - 10447
      • TCSI Error Code - 10453
      • TCSI Error Code - 10463
      • TCSI Error Code - 10468
      • TCSI Error Code - 10477
      • TCSI Error Code - 10498
      • TCSI Error Code - 10516
      • TCSI Error Code - 10523
      • TCSI Error Code - 10524
      • TCSI Error Code - 10527
      • TCSI Error Code - 10528
      • TCSI Error Code - 10534
      • TCSI Error Code - 10535
      • TCSI Error Code - 10536
      • TCSI Error Code - 10540
      • TCSI Error Code - 10546
      • TCSI Error Code - 10552
      • TCSI Error Code - 10555
      • TCSI Error Code - 10557
      • TCSI Error Code - 10597
      • TCSI Error Code - 10605
      • TCSI Error Code - 10692
      • TCSI Error Code - 10828
      • TCSI Error Code - 10831
      • TCSI Error Code - 10847
      • TCSI Error Code - 10848
      • TCSI Error Code - 10867
      • TCSI Error Code - 10868
      • TCSI Error Code - 10978
      • TCSI Message: Student does not have a related TCSI reportable record
      • TCSI Message: Failed to Submit Student to TCSI
    • βœ…AVETMISS Reporting
      • AVETMISS Element Dictionary
      • National Reporting (NCVER)
        • NAT00010 - Training Organisation File
        • NAT00020 - Training Organisation Delivery Location file
        • NAT00030 - Program file
        • NAT00060 - Unit of Competency/Subject File
        • NAT00080 - Client File
        • NAT00090 - Disability File
        • NAT00100 - Prior Educational Achievement File
        • NAT00120 - Training Activity File
        • NAT00130 - Qualification Completed File
      • Victorian VET (SVTS)
        • VICVET NAT00010 - Training Organisation File
    • βœ”οΈPIR Reporting
      • PIR Course of Study Report
      • PIR Course Report
      • PIR Campus Report
      • PIR Course on Campus Report
      • PIR Students Report
      • PIR Course Admissions Report
      • PIR Unit Enrolments Report
      • PIR Deletions Non-University Report
      • TCSI PIR Reviewing Data
    • FAQs
      • How to report Cross-Institutional Studies where it won't result in a TCSI error
      • Can a Provider update the Credit Provider Code drop-down menu if a code is not found on the list?
    • Troubleshooting
      • TCSI Validation Error: Missing Basis of Admission
      • Paradigm Error - Cannot update Course Enrolment, as TCSI reportable unit enrolments are not reported
      • Paradigm Error - 404: Not Found, resource does not exist
      • Paradigm Error - NO RESPONSE
      • Paradigm Error - Record too old for TCSI
      • Paradigm Error - TCSI_2020_UNIT_ADMISSION_POST
      • Paradigm Error - TCSI_2020_UNIT_ENROLMENT_POST
      • Paradigm Error - TCSI_2020_STUDENT_POST/{student_destUid8}/citizenships
      • Paradigm Error - TCSI_2020_UNIT_ENROLMENT_PATCH/{unitEnrolment_destUid16}
      • Device Not Active
  • βš™οΈSystem Configuration
    • Workflows
      • Bulk Students Password Reset
      • Edit Customer Request Category
        • Student Requests: File Upload Configuration
        • Request for Finance Configuration
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Overview

Paradigm records a variety of time periods which gives meaning to specific dates or date ranges in your business or institution. It also allows you to configure the time periods to meet the business requirements of your institution, and at the same time comply with government reporting. This article provides detailed workflows on how you can Search, Edit and Create Time Periods in Paradigm.

Time Periods

A variety of time periods may be recorded in Paradigm allowing the system to associate meaning with specific dates or date ranges. This information is used across the system including government reporting, student course and unit enrolment, and scheduling units.

The following are some of the integral time periods in Paradigm that relate to a lot of records in the system to function as intended:

  • Academic Term - A generic record to define the start and end date of the following: terms, semesters, trimesters or time period

  • Academic Year - A record to define the start and end date of an Academic Year, which may or may not align with a calendar year

  • Census Period - The last day to withdraw without incurring a FEE-HELP debt

  • Dates used to populate default date ranges for reports - Some reports require date parameters for the population

  • Enrolment Period - The Dates between enrolments will be accepted

  • Examination Period - The dates between when exams will be conducted

  • Teaching Period - The dates from commencement to the end of the teaching period

  • Timetable Period - The dates from commencement to the end of the teaching period. This parameter also controls what report information/student/course statistics are displayed on the staff dashboard reports.

Configuration Periods

Paradigm contains a number of special time periods, called configuration periods, that control specific areas of system functionality for example the course outline screen for online unit enrolments. Some of these configuration periods are also used in various system-generated reports to limit the contents of a report when a user does not declare a specific date parameter such as a unit enrolment start date or a census date.

The Student load on the student summary information specifically the Part/Full time displayed in the β€œClassic records loaded” is derived by Paradigm based on the true EFTSL enrolment of the student in question by summing up the EFTSL on the scheduled units that sit within the dates specified in the time period called β€œSEMESTER_LOAD_PERIOD”.

  • SCHEDULED_UNIT_DATES - The default start and end date for Scheduled Units.

  • SEARCH_SCHD_UNT_DATE - Default dates used on scheduled unit search fields across the site when the user does not specify a date. It should be changed every year to the current year.

  • MOODLE_EXPORT - Dates for what data is synced via integration to a Moodle or other external site

  • INVOICING - It is used for the invoice time period when creating invoices - If a Student’s Unit Enrolment sits within the window of the Invoicing date range defined in the system. This applies to both bulk invoices and manually raising the invoices.

  • INVOICING_DUE_DATE - An override can be used on the invoice to put on invoices.

  • Statement Of Fees - It controls what unit enrolment to put on the Statement Of Fees report that is printed for Students. It is commonly called a Proforma Invoice.

  • CAN_CENSUS_PERIOD - It is used to control the units put on a CAN Notice when running the CAN report and send it to Students.

Implications

Incorrectly setting configuration periods may adversely affect the following system functions:

  • Invoice generation;

  • Student and Contact user personal timetable views;

  • Unit Enrolments that are performed via the Course Plan; and

  • Controlling access for students to make unit enrolment changes via the Course Plan.

Please be advised of the following:

  • By default Time Period Editing is only available to users with full admin permissions. Time periods contain critical information within the system and should not be changed by users who have lower permission levels.

  • When dates and periods are set incorrectly this will cause issues, incorrect data will have a flow-on effect on other periods, dates and settings.

  • Please ensure that new dates and periods are created in advance to allow for future functions e.g. Scheduling, enrolling (Academic Years, census etc).

  • Ensure that old dates are set to "Hidden" for the convenience of other users.

  • Please note there are different types of time periods. Some are created multiple times and once created (unless there has been a mistake) never altered (except to archive). e.g. Academic Year, Academic Term, Census date, census period.

  • Others are configuration periods e.g. Invoicing period, CAN census period, Application Portal etc. These are set up in consultation with the institution when the system is initially set up. These time periods only have one per system and are updated (rather than created) to reflect the new time period.

Workflow

(A)Add a New Academic Year

WORKFLOW 1: Add New Academic Year with Existing Records

  1. Choose System > Edit Time Period > Set Type: Academic Year and click the SEARCH TIME PERIODS button.

  1. Select the previous Academic Year record from the list of academic records that are being displayed after clicking the SEARCH TIME PERIODS button. You can also filter the record by typing the year in the Filter Box, this will display the Academic Year records of the year that you specified.

  1. The TIME PERIOD DETAILS section will appear, showing all the fields to be edited. Change all the fields that have the previous year's data to the new Academic Year that you want to add. In the sample screenshot below, the year 2022 should be changed to 2023 to create a new Academic year for 2023

  1. Click the SAVE TIME PERIOD button to create the record. In the example above, after clicking the SAVE TIME PERIOD button, a new Academic Year for 2023 has been created.

WORKFLOW 2: Add New Academic Year without Existing Records

  1. Choose System > Edit Time Period > Click the ADD TIME PERIOD button.

  2. After clicking the ADD TIME PERIOD button, a TIME PERIOD DETAILS section will appear below, showing all the fields to be filled out to add a new Academic Year. Follow the guide below in filling out the fields.

    Fields with * are marked as required.

    • Time Period Id * – It is highly recommended in this field to use the acronym AY for Academic Year followed by an underscore, and then the year of the Academic Year that you want to add. The format to be followed should be like this: AY_YEAR. In the example below, since the user is trying to create a new Academic Year for 2023, the field is being filled out as AY_2023.

    • Parent – Leave this field blank, as the newly created Academic Year will serve as the Parent period.

    • Organisation – Select your organisation/institution from the drop-down list.

    • Type * – Select the Academic Year from the drop-down list.

    • Number – Set this field to 1.

    • Name * – Copy the data from the Time Period Id field to the Name field. In the example below, AY_2023 from the Time Period Id field is being copied to the Name field.

    • Label * – You can set the label to this format: Academic Year YEAR. In the example below, it’s set to Academic Year 2023.

    • From: * AND the To: * – Enter here the Start Date and the End Date of the Academic Year that you want to create.

    • Visibility * – Set this field to Visible if you want your newly created Academic Year to be available and ready to use.

  1. Click the SAVE TIME PERIOD button, to create the Academic Year record. In the example above, after clicking the SAVE TIME PERIOD button, a new Academic Year for 2023 has been created.

(B)Add a New Academic Term

WORKFLOW 1: Add New Academic Term with Existing Records

  1. Choose System > Edit Time Period > Set Type: Academic Term and click the SEARCH TIME PERIODS button.

  1. Select the previous Academic Term record from the list after clicking the SEARCH TIME PERIODS button. You can also filter the record by typing the year in the Filter Box, this will display all the Academic Terms records of that year that you specified.

In the example above, the academic term to be edited is 2022_SEM_2. It would be best if you choose the same Academic Term/Semester period from your existing records for the new one that you are planning to add. An example would be choosing AY_2022_SEM_2 if you plan to create a new Academic Semester 2 for Academic Year 2023.

  1. Note the changes in the data fields from the chosen Academic Term/Semester record to the newly created one:

    • Time Period Id format: Refer to your institution’s naming convention. The suggested format would be AY_YEAR_SEM/TERM/etc. NUMBER. In the example below, it is set to AY_2023_SEM_2 as this will be created as a new second semester for the Academic Year 2023.

    • The Parent field should be changed to the same year as your newly created Academic Year that you want this term/semester to be in. The dropdown list is grouped by year in descending order based on the date field "From", with the contents of each group sorted based on the contents of the field "Label".

    • Visibility should be set to Visible if you want your newly created Academic Term to be available and ready to use.

  1. Click the SAVE TIME PERIOD button to create the record. In the example above, after clicking the SAVE TIME PERIOD button, an Academic Semester 2 has been created under the newly created Academic Year for 2023.

WORKFLOW 2: Add a New Academic Term without Existing Records

  1. Choose System > Edit Time Period > Click the ADD TIME PERIOD button.

  2. After clicking the ADD TIME PERIOD button, a TIME PERIOD DETAILS Form will appear below, showing all the fields to be filled out. Follow the guide below in filling out the fields.

    Fields with * are marked as required.

    • Time Period Id * – Refer to your institution’s naming convention. The suggested format would be AY_YEAR_SEM/TERM/etc. NUMBER [e.g. Semester 1 = 1, Term 2 = 2, Semester 2 = 3, Term 4 = 4, Summer School = 5]. There should be no spaces in between, use the underscore instead. In the example below it is set to AY_2023_SEM_2 as this will be created as a new second-semester record for Academic Year 2023.

    • Parent * – Set this field to the newly created Academic Year that you want this term/semester to be under. In the example below, it is set to AY_2023. The dropdown list is grouped by year in descending order based on the date field "From", with the contents of each group sorted based on the contents of the field "Label".

    • Organisation – Select your organisation/institution from the drop-down list.

    • Type * – Select the Academic Term from the drop-down list.

    • Number – Set this into the Period Number field. e.g. Semester 1 = 1, Term 2 = 2, Semester 2 = 3, Term 4 = 4, Summer School = 5.

    • Name * – Set this field in an easily readable format (this is what will appear on the screen for you to select) e.g. 2023 Semester 2

    • Label * – You can set the label the same as the Name field.

    • From: * AND the To: * – Enter here the Start Date and the End Date of the Academic Term/Semester that you want to create.

    • Visibility * – Set this field to Visible if you want your newly created Academic Term to be available and ready to use.

  1. Click the SAVE TIME PERIOD button, to create the Academic Term record. In the example above, after clicking the SAVE TIME PERIOD button, a new Academic Semester 2 for 2023 has been created.

(C)Add a Census Date

  1. Choose System > Edit Time Period > Set Type: Census Period and click the SEARCH TIME PERIODS button.

NOTE:

If this is the first time that you’re adding a Census Period [meaning you don’t have any existing Census Period records yet in the system], just click the ADD TIME PERIOD button and proceed to CENSUS PERIOD FIELDS below for guidance in filling out the required fields.

  1. Select an existing Census Period record from the list that is being displayed after clicking the SEARCH TIME PERIODS button. You can also filter the record by typing the year in the Filter Box, this will display all the Census Period records of that year that you specified.

In the example above, the search is filtered to 2022, it then displays all the Census Period records for that year. It would be best if you choose the same Census Period record from your existing records for the new one that you are planning to add. An example would be choosing AY_2022_CEN_2 if you plan to create a new Census Period record for the Academic Year 2023.

  1. Click the SAVE TIME PERIOD button to create the record. In the example above, after clicking the SAVE TIME PERIOD button, a Census Period for Semester 2 has been created in Academic Year 2023.

Census Period Fields

This section will give you guidance on how to fill out the fields to create a new Census Period. Fields with * are marked as required.

  • Time Period Id * – Refer to your institution’s naming convention. The suggested format would be: AY_YEAR_CEN_NUMBER [e.g. Semester 1 = 1, Term 2 = 2, Semester 2 = 3, Term 4 = 4, Summer School = 5]. There should be no spaces in between, use the underscore instead. In the example below it is set to AY_2023_CEN_2 as this will be created as a new second semester Census Period record for the Academic Year 2023.

  • Parent – Set this field to the Academic Year that you want the Census Period to be under. In the example below, it is set to AY_2021. The dropdown list is grouped by year in descending order based on the date field "From", with the contents of each group sorted based on the contents of the field "Label".

  • Organisation – Select your organisation/institution from the drop-down list.

  • Type * – Select the Census Period from the drop-down list.

  • Number – Set this into the Period Number field. i.e. Census 1 = 1, Census 2 = 2.

  • Name * – Set this field in an easily readable format (this is what will appear on the screen for you to select)e.g. 2018 - C1, or 2018 S1 Census

  • Label * – You can set the label the same as the Name field.

  • From: * AND the To: * – Enter here the Actual Census Date. NOTE: You can open the census date up to a 1-2 weeks period, as long as the To: Date is the actual census date

  • Visibility * – Set this field to Visible if you want your newly created Census Period to be available and ready to use.

Edit Census Periods

(D) Edit Configuration Periods

Paradigm contains a number of special time periods, called configuration periods, that control specific areas of system functionality for example the course outline screen for online unit enrolments. Some of these configuration periods are also used in various system-generated reports to limit the contents of a report when a user does not declare a specific date parameter such as a unit enrolment start date or a census date.

NOTE:

An example below will guide you on how you can edit an Enrolment Period Configuration Period in Paradigm. An Enrolment Period is a Configuration Period. These are already set up in the system for you and these only need to be updated for each new period.

  1. Choose System > Edit Time Period > Set Type: Configuration Period and click the SEARCH TIME PERIODS button.

A list of all Configuration Period records in your system will be displayed below the screen. You can also use the Filter Box menu, and limit the result to your previous Academic Year.

  1. A TIME PERIOD DETAILS Form will appear below. Make sure the Parent field is set to the current Academic Year where the enrolment period would apply. The dropdown list is grouped by year in descending order based on the date field "From", with the contents of each group sorted based on the contents of the field "Label".

The Number field needs also to be checked depending on which time period it applies.

  1. Edit the From and To fields, this will set the Start and End Date of your enrolment period.

  1. Click the SAVE TIME PERIOD button to create the new enrolment period configuration. In the example above, after clicking the SAVE TIME PERIOD button, a new Enrolment Period – Configuration Period has been created for the 1st Semester of the Academic Year 2023.

When Editing a Time Periods' Start and End Dates

WARNING:

Editing a Time Period’s Start and End Dates is not recommended especially if there are already enrolments involved. Changing the dates will only reflect on the new records to be created right after you’ve made the changes. All existing records' start and end dates will retain the old dates. Changing the dates would also have implications for your other records in the system.

If a need arises for a Time Period date to be edited, we would recommend that you seek advice from us before taking any action.

  1. Choose System > Edit Time Period > Set the type of the time period that you want to change the dates, e.g. β€œAcademic Term”. Click the SEARCH TIME PERIODS button.

  1. Search the exact time period that you want to change the start and end dates after clicking the SEARCH TIME PERIODS button. You can also filter the record by typing the year in the Filter Box, this will display the Time Period records based on the year that you specified.

  1. Click the SAVE TIME PERIOD button to apply the change.

Time Period Requirements

The following processes require the time periods to be configured accordingly for them to work as intended:

Add a Scheduled Program

  • Time Period: Academic Year

  • Time Period: Academic Terms

Add Scheduled Units

  • Time Period: Academic Terms

Applicant Portal

  • Configuration Period: APPLICATION_PERIOD

  • Configuration Period: UNIT_ENROLMENT

  • Configuration Period: ENROLMENT_PERIOD

Enrol Students in Courses Requirements

  • Time Period: Academic Year

  • Time Period: Academic Terms

Enrol Students in Scheduled Units Requirements

  • Time Period: Academic Year

  • Time Period: Academic Terms

Enrol via Course Plan

  • Configuration Period: UNIT_ENROLMENT

  • Configuration Period: ENROLMENT_PERIOD

Student Edit Session Enrolments

  • Configuration Period: SESSION_EDIT

  • Configuration Period: SESSION_EDIT_PERIOD

Video Tutorial

Last updated 1 year ago

UNIT_ENROLMENT - It controls the Scheduled Units the students can enrol in the . The Scheduled Units' start and end dates that you want to show in the Course Plan should be within the dates of this configuration period.

ENROLMENT_PERIOD - Period that opens or closes the to students [opens and closes online enrolments for students].

APPLICATION_PERIOD - It controls the date (timeframe) when an applicant is allowed to apply to any of your course offerings, see .

TIMETABLE - A set of dates that controls which scheduled units are showing on the Student and staff View Timetable screens. It controls the session start and end dates imported from . The start date of a student’s unit enrolment must equal or sit within the beginning of the specified time period - β€˜TIMETABLE’.

SESSION_EDIT - Controls what is editable via the Student Units Sessions screen, see . When today’s date is outside of this time period range, students will see the availability status showing β€˜Closed to Changes’

SESSION_EDIT_PERIOD - Controls when Students can use the Student Units Sessions screen, see . When the session period is outside of this time period range, students can access the session screen but they will see the availability status showing β€˜Not Accepting Changes’.

You can add a new Academic Year in Paradigm in two ways: Follow if you have existing Academic Year records in the system. However, if you want to add a new Academic Year from scratch [if you don’t have any existing records yet], follow .

Click the EDIT button on the right of the Academic Year record that you’ve chosen to start editing.

You can add a new Academic Term in Paradigm in two ways: Follow if you have an existing Academic Year with Academic Terms recorded in the system. However, if you want to add a new Academic Term from scratch, given that you already created a new Academic Year with the instructions above follow .

Click the EDIT button on the right of the Academic Term record that you want to edit.

After clicking the EDIT button, a TIME PERIOD DETAILS Form will appear below, showing all the fields to be edited. Change all the fields that have the previous year and term/semester data to the new Academic Term/Semester and Year that you want to add.

Click the EDIT button on the right of the Census Period record to start editing.

After clicking the EDIT button, a TIME PERIOD DETAILS Form will appear below, showing all the fields to be edited. Change all the fields that have the previous year and term/semester data to the new Census Period year and semester that you want to add.

Refer to the instructions on .

The Configuration Periods with their descriptions will guide you on how and when to edit each Configuration Period.

You may find that some of the Configuration ID labels in your business or institution are different from the lists , or some are missing from your list (depending on how your Paradigm is being designed and configured), check with your Paradigm Administrator, or contact our for verification.

Select the ENROLMENT_PERIOD Id under the Time Period Id Column, as in this example, we are going to edit the enrolment period. Click the EDIT button on the right, to start editing the fields.

Click the EDIT button on the right of the Academic Term record that you want to edit.

After clicking the EDIT button, a TIME PERIOD DETAILS Form will appear below, showing all the fields to be edited. Only change the From and To fields to change the date.

  1. βš™οΈSystem Configuration
  2. Workflows

Time Periods

This page will provide you with an overview, key concepts, and workflows related to managing Time Periods in Paradigm

PreviousAPI IntegrationNextAdd Academic Year
  • Overview
  • Time Periods
  • Configuration Periods
  • Implications
  • Workflow
  • (A)Add a New Academic Year
  • WORKFLOW 1: Add New Academic Year with Existing Records
  • WORKFLOW 2: Add New Academic Year without Existing Records
  • (B)Add a New Academic Term
  • WORKFLOW 1: Add New Academic Term with Existing Records
  • WORKFLOW 2: Add a New Academic Term without Existing Records
  • (C)Add a Census Date
  • Census Period Fields
  • Edit Census Periods
  • (D) Edit Configuration Periods
  • When Editing a Time Periods' Start and End Dates
  • Time Period Requirements
  • Add a Scheduled Program
  • Add Scheduled Units
  • Applicant Portal
  • Enrol Students in Courses Requirements
  • Enrol Students in Scheduled Units Requirements
  • Enrol via Course Plan
  • Student Edit Session Enrolments
  • Video Tutorial
Course Plan
Course Plan
Online Applicant Portal
Edit Session Enrolment
Edit Session Enrolment
Edit the Census Period
WORKFLOW 1
WORKFLOW 2
WORKFLOW 1
WORKFLOW 2
above
Support Team
above
Rapla
Change the current record year and semester details to the NEW one
Chage the year and semester number to the New Census Period
Sample Entry for Census Semester 2 AY 2023
Configuration Time Period is set
Setting the Enrolment Period for AY 2023
Editing the Start and End Dates of a Time Period