Student Request Kanban Board

The Kanban Board is specifically structured to present Customer or Student Requests in a manner that simplifies the prioritisation of your actions. When using the board, you have the option to apply three types of filters for viewing:

1. Status: Allows you to focus on requests with specific statuses.

2. Customer Request Category: Categorises requests based on their nature.

3. Manager: Enables you to identify requests assigned to particular managers, staff, or contacts.

To assist you in setting your priorities, please take note of the following legends:

• RED - Requests demanding immediate attention within two days.

• ORANGE - Requests requiring action within a week.

• YELLOW - Requests with a deadline of two weeks.

Workflow

1. Navigate to the Dashboard menu.

2. Go to the REQUEST LIST section and click the KANBAN BOARD button.

clicking the KANBAN BOARD button to view the requests

1. Filter your view accordingly.

sample Kanban Board display