Application Review Request

Overview

The Application Review Request screen offers a streamlined approach to your online course application process. By utilising this screen, you can document the approval of application requirements effectively. It covers various aspects, including viewing the applicant's quality assurance requirements status summary for the course, assigning a reviewer, adding comments, and communicating with both the reviewer and the admissions office. This screen provides a comprehensive record of the applicant's course application approval journey.

Add a Reviewer

To add a reviewer, the contact record must be assigned the role of "Application Reviewer", see Assign Roles to a Contact.

Add an Admission Provider Record | Role

You can submit reviews directly to your admissions office. To enable this option, please ensure that the designated email address for your institution, such as admissions@silverband.com.au, is properly configured to receive these emails.

Detailed instructions can be found below:

1. If a Provider record with the same email address already exists, please assign the additional role of "Admissions" to that record.

   
2. If the admission email address is not already associated with an existing Provider record, please create a new Provider record and ensure that the "Admissions" role is added.

How to Access the Course Enrolment Application | Review Screen?

1. Load the Applicant's record. When searching for the applicant via the Student > Search menu, change the status to "Applied".

1. With the Applicant summary screen record loaded, go to the COURSE ENROLMENTS section. Click the ACTIONS menu against the applied Course and select the Course Enrolment Application menu.

1. Click the SAVE DETAILS button to continue to the next page of the application form.

1. In the next pages of the application, click the SAVE AND CONTINUE button to proceed to the next page.

Create a New Application Review Request

1. In the Course Enrolment Application screen, go to the APPLICATION REVIEW REQUESTS section and click the CREATE NEW button.

1. Fill out the necessary fields accordingly:

   • Customer Request ID - You can set this field as your internal request ID or the name or title of the request

   • Status - The statuses in the dropdown list can be customised by editing the status ID called CUSTREQ_STTS

   • Manager Party Id/Reviewer - The names in the dropdown list are the names of the contacts with the assigned role of "Application Reviewer", see Assign Roles to a Contact.

   • Description - Provide the details of the request

1. Click the SAVE button to save.

2. The assigned Party Id or Contact with a role as "Application Reviewer" will now find the review request on their Dashboard menu

Record a Comment

Refer to the instructions above on how to access the screen and create a new request. To record a comment, edit the request go to the COMMENTS section, enter your comments under the Reason section and click the RECORD COMMENT button.

View the Course Quality Assurance Summary

You can access the Quality Assurance Summary in this section. For guidance on recording the student's checklist and ensuring their requirements are met for course acceptance, please refer to the provided instructions here: Record a Quality Assurance or Assessment

Application Review Communication Events

This section displays the communication events associated with the review requests made for the student's course application. Here, you can view the communications sent to both the reviewer and the admissions team.