Manage Email Templates
This page contains the workflows on how you can manage Email Templates in Paradigm
Email Templates
The letter templates are designed to be a cover letter (in email format) for attaching invoices, CANs, enrolment letters, etc. to be emailed to the students and these are stored as proof of communication. Copies of both the letter and the attachment are then saved to the student's record within the communication event section. These records can then be interrogated to confirm delivery, bouncing, and opening. The letter can be formatted and saved within the Provider section for ease of use and minimal updating when used.
Each email sent via the communication module contains a one-pixel tracker. This is a single pixel that is hidden within the body of the email that allows the email client to track the email. It can determine if the email has bounced, been delivered, has been opened and read and if any attachments have been clicked into. This can be particularly useful when students are questioning whether an important email/communication was sent to them on or before the due date and whether they received it.
The list of available Merge Fields that you can use in your Email Template can be found here.
Refer to the following workflows for managing email templates:
Related Workflows
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