TCSI Notifications
Last updated
Last updated
All the notifications displayed on this screen are responses received from TCSI.
Navigate to TCSI Reporting > Notifications.
Enter your search criteria.
Click the SEARCH button.
To expand the details of each notification item, click the PLUS sign of the ID.
If you want to assign a notification to one of your Contacts/Staff, expand the item and click the CREATE CUSTOMER REQUEST button.
Note that the Contacts in the list are those assigned to a "TCSI Error Resolver" role, see Assign Roles to a Contact Record.
To mark the notifications as READ, select them, and click the MARK AS READ button.